Whole Latte Love Launches Community Page and Live Stream Events to Bring People Together Amid Pandemic
by Jahasia Cooper
2 min read
Updated: March 27, 2020
Whole Latte Love launched a series of Live Stream events on their YouTube channel, starting March 18th and continuing for the foreseeable future to ensure customers are getting the best experience possible while stuck at home. Whole Latte Love's Live Streams will be running on Mondays, Wednesdays, and Fridays at 1PM EST, and upcoming topics will explore:
For those stuck at home, you can share pictures of pulling shots of espresso, or send over Augmented Reality screenshots of your dream machine and tag them on Instagram @wholelattelove or you can submit them to marketing@wholelattelove.com.
In response to the New York executive order for all non-essential businesses to close, Whole Latte Love overhauled operations to stay open and available to meet their customer’s needs. Recent changes to their operations include:
For any help, questions, or concerns about espresso machines or coffee, Whole Latte Love’s customer support staff are available during their normal business hours:
- Choosing an Espresso Grinder (Tuesday, March 31 @ 1PM EST)
- Water Filtration for Espresso Machines (Thursday, April 2 @ 1PM EST)
- Best Value Entry-Level Home Espresso Machine and Grinder Combo (Monday, April 6 @ 1PM)
For those stuck at home, you can share pictures of pulling shots of espresso, or send over Augmented Reality screenshots of your dream machine and tag them on Instagram @wholelattelove or you can submit them to marketing@wholelattelove.com.
In response to the New York executive order for all non-essential businesses to close, Whole Latte Love overhauled operations to stay open and available to meet their customer’s needs. Recent changes to their operations include:
- Shipping and tech shifts that respect social distancing at their warehouse located in Rochester, NY
- Remote work for the majority of their marketing and support staff
- Special preparations to keep popular items available in the event of manufacturer shortages
- Thorough cleaning and sanitation regimens for all common areas and work spaces
For any help, questions, or concerns about espresso machines or coffee, Whole Latte Love’s customer support staff are available during their normal business hours:
- Monday - Thursday, from 9AM - 9PM
- Friday - Saturday, from 9AM - 6PM
- Sunday, from 10AM - 6PM.