Gaggia Magenta: Milk Carafe Connection Issues
If your carafe will not connect to your machine, or there is a problem with your machine recognizing the connection, there are a few key parts to check out. The carafe connection point on your machine, the spout on the carafe that connects to the machine, and the piece in the drip tray that helps secure the carafe in place are pictured below:
Damage to any of those parts could result in a bad connection with the carafe. The two prongs on the carafe spout is how the machine knows if the carafe is attached. The Hot Water Spout will only have one prong. If it’s not recognizing the carafe, and those pieces all look okay, you also want to be sure your machine is on a level surface and that the drip tray is not hanging out off the counter. This can cause the carafe to cme disconnected and either not start the drink or cancel it in the middle.
Associated Parts:
Fill, Insert and Remove the Milk Carafe:
Filling the Milk Carafe
Note: Before using the milk carafe, clean it thoroughly as described in this Milk Carafe Issues article. The milk carafe can be filled before or during use.
1. Lift the milk dispensing unit lid.
2. Pour the milk into the milk carafe: The milk level must be between the minimum (MIN) and the maximum (MAX) level indicators shown on the carafe.
Inserting the Milk Carafe
If installed, remove the water dispensing spout:
1. Press the two side buttons to unlock the dispensing spout and lift it slightly.
2. Pull the water dispensing spout to remove it.
3. Slightly tilt the milk carafe. Insert it all the way into the guides of the machine.
4. Push the carafe downwards while rotating it at the same time until it locks onto the drip tray. Do not force the carafe while inserting it.
Removing the Milk Carafe
Rotate the carafe upwards until it is naturally released from the insert in the drip tray. Then, remove the carafe.
Warranty Disclaimer: Failure of normal wear and tear items such as group gaskets, seals, and shower screens are not covered under warranty. Issues due to scale build-up, coffee oil build-up, or lack of maintenance are not covered.
