Support Articles
Gaggia Classic Pro: Puck or Extraction Troubleshooting
Your machine's pump is set to work at a set pressure. As such, if there is any aspect of the coffee that impedes water flow more so than the machine...
Gaggia Classic Pro: Loud Pump or Loose Screws
If you find a loose screw in your machine after shipping, most likely it will either be a screw that holds the top lid on the machine or holds the...
Gaggia Classic Pro: Initial Setup and First Use
Get to know your new Gaggia Classic Pro machine. This information is good for any version of the machine including the Classic, 2019 Classic Pro, Classic EVO Pro, or Classic...
Gaggia Brera: No Rinse Dispenses
The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...
Gaggia Brera: Firmware Update
The Gaggia Brera has a firmware update to address a potentially problematic No Beans Error as well as adding in an extra step in the brew unit's rinse process. If...
Gaggia Magenta: No Rinse Dispenses
The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...
Gaggia Babila: Screen Issues
How to replace the screen on your Gaggia Babila. Symptoms of a problematic screen may include a darker than usual display, only showing red with no words or symbols, pixelation,...
Gaggia Magenta: Error Codes and Other Screen Messages
Learn what common error codes mean on the Gaggia Anima and Magenta, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your...
Gaggia Magenta: Add Water Error
If the water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the...
Gaggia Magenta: Thermostat Replacement
Learn what this set of codes means for your machine and what you can do to try and resolve the problem. An E14 will specifically mean that there is a...
Gaggia Magenta: Solenoid Valve Replacement
Solenoid Valve failure is extremely rare. Generally a Flow Issue will be caused by some blockage or a connection issue somewhere along the water pathway. Replacement of electrical components should be performed...
Gaggia Magenta: Pump Replacement
Learn how to replace the pump on any version of the Anima. If your pump is leaking, damaged, or not working, this step-by-step tutorial takes you through the process from...