Support Articles

This guide shows how to replace the power switch on a Bezzera Sole espresso machine. You will remove the switch retaining nut, disconnect the four wiring spade connectors (keeping the...

This guide walks you through removing and reinstalling the Bezzera Sole outer housing panels so you can access the internal components. You will remove the machine’s accessories, uncover and remove...

This guide walks you through removing the outer housing on the Profitec MOVE espresso machine. You will remove the top screws, remove the bottom screws with washers, loosen and remove...

This support article summarizes the Solis Barista Perfetta Plus user manual and focuses on setup and first use, daily operation, settings, cleaning, and alarms. It also covers common troubleshooting topics,...

This guide explains how to diagnose and fix hot water wand problems on the Rancilio Silvia Pro that are caused by issues in the hot water solenoid circuit. Before performing...

If your new Gaggia Anima or Gaggia Magenta will not prime on first startup, the pump may be “dry locked” and unable to pull water into the circuit. This guide...

This guide explains what it means when the Gaggia Anima or Anima Prestige display turns red and shows alert icons, then walks you through the most common owner maintenance tasks....

If your Gaggia Anima display is blank or stuck on a solid red warning screen, the machine may still have power but the screen itself may have failed. This guide...

This guide explains what the Gaggia Anima and Anima Prestige screen colors and alert icons mean, and how to handle common day-to-day maintenance tasks. You will learn how to open...

||||filter~~Gaggia Anima: Drip Tray or Dreg Box Will Not Remove or Install (Brew Group Not in Home Position)|||| If your Gaggia Anima drip tray and dreg (dump) box feel stuck,...

||||filter~~Gaggia Classic Pro No-Flow / Low-Flow Troubleshooting (Steam Wand & Group Head)|||| This article walks you through the most common causes of a “no flow” or “low flow” issue on...

Our article on Grinder Cleaning and Recalibration will be the place to start with the No Beans Error, as well as other grinder issues. On rare occasions, those steps will...