Support Articles

This guide explains what it means when the Gaggia Anima or Anima Prestige display turns red and shows alert icons, then walks you through the most common owner maintenance tasks....

If your Gaggia Anima display is blank or stuck on a solid red warning screen, the machine may still have power but the screen itself may have failed. This guide...

This guide explains what the Gaggia Anima and Anima Prestige screen colors and alert icons mean, and how to handle common day-to-day maintenance tasks. You will learn how to open...

||||filter~~Gaggia Anima: Drip Tray or Dreg Box Will Not Remove or Install (Brew Group Not in Home Position)|||| If your Gaggia Anima drip tray and dreg (dump) box feel stuck,...

||||filter~~Gaggia Classic Pro No-Flow / Low-Flow Troubleshooting (Steam Wand & Group Head)|||| This article walks you through the most common causes of a “no flow” or “low flow” issue on...

Our article on Grinder Cleaning and Recalibration will be the place to start with the No Beans Error, as well as other grinder issues. On rare occasions, those steps will...

You’ll find the Gaggia Magenta Prestige Over Ice user manual attached. It’s a helpful resource whether you’re new to the machine or looking to refresh your knowledge on its use...

You’ll find the Gaggia Cadorna Prestige Over Ice user manual attached. It’s a helpful resource whether you’re new to the machine or looking to refresh your knowledge on its use...

This guide walks you through safely removing and reinstalling the outer housing on ECM Mechanika Slim Line machines—including the Mechanika Slim IV, V, VI, Heritage, Max, and the ECM Classika...

If you are noticing the dispensed weight is inaccurate or a little off on your Eureka Mignon Libra, the following video will demonstrate how to calibrate the unit. ||||support-video~~i25yVwS-Rss|||| Press...

This article explains how to switch your Profitec Pro 700 between using the built-in water reservoir and a plumbed-in water line. You’ll learn where the internal water source selector switch...

This article will resolve the following issues: Leaking from the flow control  Leaking from the mushroom valve Leaking from the group discharge Leaking from the brew lever Leaking around the...