Support Articles

The indicator of the water drop with arrows surrounding on your machine will mean the machine wants you to press the aroma strength button with the check mark to run...

The ideal amount of ground coffee to use for the by-pass brewing is one level scoop using that scoop that came with your machine. If the machine senses a bit too much coffee...

Learn what to do if your Gaggia Cadorna is producing cold espresso shots or coffee, but no error code is displayed. ||||filter~~What to Expect for Brewing Temperature|||| If the machine...

Learn what this set of codes means for your machine and what you can do to clear the code. The first step will always be to turn the machine off...

If the water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the...

Learn how the Empty Dump Box warning works on your machine, what to do if it doesn't seem to be working, and how to check out the sensor. ||||filter~~What To...

Solenoid Valve failure is extremely rare. Generally a Flow Issue will be caused by some blockage or a connection issue somewhere along the water pathway. Replacement of electrical components should be performed...

Learn how to replace the pump on the Gaggia Velasca. If your pump is leaking, damaged, or not working, this step-by-step tutorial takes you through the process from start to...

Learn how to remove and reinstall the housing on all versions of the Gaggia Velasca. ||||filter~~How To: Remove and Replace the Housing|||| Whether you're looking for an internal leak, performing...

Not brewing but you do get water from the steam wand or carafe? Weak steam pressure and excess steam from the right side vents? Learn how to clean the boiler...

The cause of leaks on your machine will depend on a few factors. Does the leak happen while the machine is not on or only as it runs? Where do...

The below article will go over what to do if the service door is popping out of place, causing issues, or cancelling brews. If the door is not open, but...