Support Articles

Learn how to open up your machine to remove the flow meter for cleaning or replacement. If you perform the Pump Test and get a zero for your reading (but...

Keeping your milk carafe clean is key to maintaining optimal milk texture, hygiene, and machine longevity. This guide walks you through weekly and monthly maintenance for the milk carafes on...

Learn what the blinking triangle indicator might mean for your Gaggia Brera. Be sure this is the ONLY light on the screen. If ANY OTHER lights are on, the meaning...

How to diagnose and resolve most flow issues on your Gaggia Brera.

Get a better understanding of how your brew unit works and what it should be doing in your machine. Why can't I push the push lever? Why does that square...

Keeping your espresso machine in peak condition starts with regular group head maintenance. This guide walks you through how to remove, inspect, clean, and replace the shower screen and group...

Learn what to do when your machine's E61 brew lever squeaks or is hard to move. The only time your brew lever should squeak or be hard to move is...

This article outlines how to force prime a Gaggia Cadorna, Velasca, or Brera espresso machine when it cannot automatically pull water during startup. This issue—often displayed as “Filling Water Circuit,”...

This guide explains the location and function of the Gaggia Brera’s key microswitches and sensors, including the service door switch, dreg drawer (dump box) switch, brew unit present switch (coin-slot...

The Gaggia Brera does not have an option for a hard reset (or factory reset), but there is a test mode. The test mode will allow you to manually test...

Whole Latte Love refurbishes customer-returned espresso machines by carefully inspecting them, separating and cleaning accessories, and performing a full functional test process to confirm each machine operates like new. This...

If you find that the knob for your steam wand is spinning but is not turning the steam on (or off if the steam won’t stop), it may be that...

If adjusting your machine’s rotary pump doesn’t change the brew pressure, the issue is usually simple to resolve. This guide gives a quick overview of what’s happening and what to...

If you have coffee shooting out from the spouts on your portafilter, don't stress: it's an easy fix. The most likely cause is that the pressurized basket is being used...

Your machine's pump is set to work at a set pressure. As such, if there is any aspect of the coffee that impedes water flow more so than the machine...

A loud pump can potentially be a sign of a pump that is on its last legs. With an older machine, it likely needs to be replaced. Before deciding if...

Get to know your new Gaggia Classic Pro machine. This information is good for any version of the machine including the Classic, 2019 Classic Pro, Classic EVO Pro, or Classic...

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

The Gaggia Brera has a firmware update to address a potentially problematic No Beans Error as well as adding in an extra step in the brew unit's rinse process. If...

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

How to replace the screen on your Gaggia Babila. Symptoms of a problematic screen may include a darker than usual display, only showing red with no words or symbols, pixelation,...

This article explains the most common Gaggia Magenta error codes shown as a wrench icon with a number above it. You will learn what each code typically means, what you...

If the water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the...

Learn what this set of codes means for your machine and what you can do to try and resolve the problem. An E14 will specifically mean that there is a...