Support Articles

E61 Lever Squeaks or is Hard to Move

by Whole Latte Love 1 min read

Learn what to do when your machine's E61 brew lever squeaks or is hard to move. The only time your brew lever should squeak or be hard to move is...

Gaggia Brera, Cadorna, and Velasca: Priming the Pump

Gaggia Brera, Cadorna, and Velasca: Priming the Pump

by Whole Latte Love 3 min read

This article outlines how to force prime a Gaggia Cadorna, Velasca, or Brera espresso machine when it cannot automatically pull water during startup. This issue—often displayed as “Filling Water Circuit,”...

Gaggia Brera: Micro-Switches and Sensors

Gaggia Brera: Micro-Switches and Sensors

by Whole Latte Love 4 min read

This article covers the location and function of critical micro-switches and sensors in Gaggia Brera. You'll learn how to identify, troubleshoot, and safely override these switches and sensors to resolve...

Gaggia Brera: Test Mode Walkthrough

Gaggia Brera: Test Mode Walkthrough

by Whole Latte Love 2 min read

The Gaggia Brera does not have an option for a hard reset (or factory reset), but there is a test mode. The test mode will allow you to manually test...

Gaggia Refurbished Machines

by Whole Latte Love 2 min read

Every new espresso machine available through Whole Latte Love is backed by a 30-day return policy. Within the first month of ownership, customers might return machines for any number of...

Gaggia Classic Pro: Steam Knob Issues

Gaggia Classic Pro: Steam Knob Issues

by Whole Latte Love 2 min read

If you find that the knob for your steam wand is spinning but is not turning the steam on (or off if the steam won’t stop), it may be that...

Rotary Pump Pressure Will Not Adjust

by Whole Latte Love 1 min read

If adjusting your machine’s rotary pump doesn’t change the brew pressure, the issue is usually simple to resolve. This guide gives a quick overview of what’s happening and what to...

Gaggia Classic Pro: Spraying from the Brewing Spouts

Gaggia Classic Pro: Spraying from the Brewing Spouts

by Whole Latte Love 1 min read

If you have coffee shooting out from the spouts on your portafilter, don't stress: it's an easy fix. The most likely cause is that the pressurized basket is being used...

Gaggia Classic Pro: Puck or Extraction Troubleshooting

Gaggia Classic Pro: Puck or Extraction Troubleshooting

by Whole Latte Love 4 min read

Your machine's pump is set to work at a set pressure. As such, if there is any aspect of the coffee that impedes water flow more so than the machine...

Gaggia Classic Pro: Loud Pump or Loose Screws

Gaggia Classic Pro: Loud Pump or Loose Screws

by Whole Latte Love 2 min read

A loud pump can potentially be a sign of a pump that is on its last legs. With an older machine, it likely needs to be replaced. Before deciding if...

Gaggia Classic Pro: Initial Setup and First Use

by Whole Latte Love 4 min read

Get to know your new Gaggia Classic Pro machine. This information is good for any version of the machine including the Classic, 2019 Classic Pro, Classic EVO Pro, or Classic...

Gaggia Brera: No Rinse Dispenses

Gaggia Brera: No Rinse Dispenses

by Whole Latte Love 3 min read

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...