Support Articles

Learn what to do if your machine is not recognizing your carafe, or the steam is not making it into the carafe from the machine. ||||filter~~Why Won't the Machine Recognize...

This article explains what to check on a Gaggia Cadorna Prestige when the hot water spout or milk carafe will not insert fully, lock in place, or keeps popping out...

Learn how to replace the pump on the Gaggia Brera. If your pump is leaking, damaged, or not working, this step-by-step tutorial takes you through the process from start to...

If the red water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of...

Learn what common error codes mean on the Gaggia Brera, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your machine might...

The below article will go over what to do if the service door is popping out of place are causing issues or cancelling brews. If the door is not open,...

If you have flow to your brew or carafe areas, but no flow to the steam wand, there is likely a blockage somewhere along the water pathway. Remove the steam...

The ideal amount of ground coffee to use for the by-pass brewing is one level scoop using that scoop that came with your machine. If the machine senses a bit too much coffee being...

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

The indicator of the water drop with arrows surrounding on your machine will mean the machine wants you to press the aroma strength button with the check mark to run...

Learn how to open up your machine to remove the flow meter for cleaning or replacement. If you perform the Pump Test and get a zero for your reading (but...