Gaggia Anima and Magenta: Drip Tray and Service Door Alarm

Learn what to do if the drip tray and service door alarm are active on your Gaggia Anima, even when they are in place. This is a common error to see on a new machine, and can be easily corrected.

What to do when both errors are active:

• The sensor is a 2 part sensor
• The dump box in the tray pushes the sensor into position for the service door
• The tab on the service door contacts the sensor, clearing both errors
• If all parts are present and undamaged, the sensor is the likely issue.
  • If the dump box is not present, the sensor will not work properly
  • Damage to where the arrows indicate in the picture below will mean the sensor will not operate properly
• The sensor can get jostled out of place in shipping meaning the sensor is not making proper contact.
• The video will show you how to take the machine apart to correct the issue
  • The quick trick that Ted demonstrates will correct the issue without having to take the machine apart at all.
  • The machine being apart just helps illustrate the process and is not necessary.
• See the article on Micro-switches and Sensors for information on the other sensors
• If the problem is the drip tray or service door will not remain in place, see our article entitled Drip Tray or Service Door Will Not Remain in Place