Support Articles

Having trouble making adjustments to your grinder? Find out what might be going wrong and how to get the adjustment knob moving. If the grinder adjustment knob seems to be...

How to replace the Power Board on your machine. Please exercise EXTREME caution whenever coming in contact with the power board in your machine. The power board is prone to...

How to replace the Power Board on your machine. Please exercise EXTREME caution whenever coming in contact with the power board in your machine. The power board is prone to...

How to replace the Power Board on your machine. Please exercise EXTREME caution whenever coming in contact with the power board in your machine. The power board is prone to...

If you have flow to your brew spouts, but no flow to the steam wand, there is likely a blockage somewhere along the water pathway. Remove the steam wand attachment...

Learn how to disassemble the spout, knob, and front panel components of your machine. We do not recommend doing this as routine cleaning, but it can be helpful if you...

Learn what to do if your machine is not recognizing your carafe, or the steam is not making it into the carafe from the machine. ||||filter~~Why Won't the Machine Recognize...

This article explains what to check on a Gaggia Cadorna Prestige when the hot water spout or milk carafe will not insert fully, lock in place, or keeps popping out...

Learn how to replace the pump on the Gaggia Brera. If your pump is leaking, damaged, or not working, this step-by-step tutorial takes you through the process from start to...

If the red water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of...

Learn what common error codes mean on the Gaggia Brera, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your machine might...

The below article will go over what to do if the service door is popping out of place are causing issues or cancelling brews. If the door is not open,...