Support Articles

The below article will go over what to do if the service door is popping out of place are causing issues or cancelling brews. If the door is not open,...

If you have flow to your brew or carafe areas, but no flow to the steam wand, there is likely a blockage somewhere along the water pathway. Remove the steam...

The ideal amount of ground coffee to use for the by-pass brewing is one level scoop using that scoop that came with your machine. If the machine senses a bit too much coffee being...

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

The indicator of the water drop with arrows surrounding on your machine will mean the machine wants you to press the aroma strength button with the check mark to run...

Learn how to open up your machine to remove the flow meter for cleaning or replacement. If you perform the Pump Test and get a zero for your reading (but...

Keeping your milk carafe clean is key to maintaining optimal milk texture, hygiene, and machine longevity. This guide walks you through weekly and monthly maintenance for the milk carafes on...

Learn what the blinking triangle indicator might mean for your Gaggia Brera. Be sure this is the ONLY light on the screen. If ANY OTHER lights are on, the meaning...

How to diagnose and resolve most flow issues on your Gaggia Brera.

Get a better understanding of how your brew unit works and what it should be doing in your machine. Why can't I push the push lever? Why does that square...

Keeping your espresso machine in peak condition starts with regular group head maintenance. This guide walks you through how to remove, inspect, clean, and replace the shower screen and group...