Support Articles

This guide provides a detailed walkthrough of the internal components of the Gaggia Classic GT, highlighting what makes this model unique. The tour covers the control board, steam valve, OPV,...

This guide explains how to manually prime the pumps on the Gaggia Classic GT in the case they become air-locked. While the machine is excellent at pumping water, it cannot...

This guide walks you through removing and reinstalling the housing on the Gaggia Classic GT espresso machine. The video covers how to remove the main housing, front panel, and reservoir...

This guide walks you through removing the boiler spout assembly on Gaggia Magenta models so you can check for clogged flow paths and inspect the two sealing O-rings for wear...

This video walks you through removing the Varia VS4 upper burr assembly, taking it apart, and reinstalling it without cross-threading. You will also learn how to reinstall the collar correctly,...

This video walks you through replacing the control board on a Bezzera Magica PID. You will remove the drip tray and water reservoir, carefully lean the machine back to access...

This guide shows how to replace the power switch on a Bezzera Sole espresso machine. You will remove the switch retaining nut, disconnect the four wiring spade connectors (keeping the...

This guide walks you through removing and reinstalling the Bezzera Sole outer housing panels so you can access the internal components. You will remove the machine’s accessories, uncover and remove...

This guide walks you through removing the outer housing on the Profitec MOVE espresso machine. You will remove the top screws, remove the bottom screws with washers, loosen and remove...

This support article summarizes the Solis Barista Perfetta Plus user manual and focuses on setup and first use, daily operation, settings, cleaning, and alarms. It also covers common troubleshooting topics,...

This guide explains how to diagnose and fix hot water wand problems on the Rancilio Silvia Pro that are caused by issues in the hot water solenoid circuit. Before performing...

If your new Gaggia Anima or Gaggia Magenta will not prime on first startup, the pump may be “dry locked” and unable to pull water into the circuit. This guide...

This guide explains what it means when the Gaggia Anima or Anima Prestige display turns red and shows alert icons, then walks you through the most common owner maintenance tasks....

If your Gaggia Anima display is blank or stuck on a solid red warning screen, the machine may still have power but the screen itself may have failed. This guide...

This guide explains what the Gaggia Anima and Anima Prestige screen colors and alert icons mean, and how to handle common day-to-day maintenance tasks. You will learn how to open...

||||filter~~Gaggia Anima: Drip Tray or Dreg Box Will Not Remove or Install (Brew Group Not in Home Position)|||| If your Gaggia Anima drip tray and dreg (dump) box feel stuck,...

||||filter~~Gaggia Classic Pro No-Flow / Low-Flow Troubleshooting (Steam Wand & Group Head)|||| This article walks you through the most common causes of a “no flow” or “low flow” issue on...

Our article on Grinder Cleaning and Recalibration will be the place to start with the No Beans Error, as well as other grinder issues. On rare occasions, those steps will...

You’ll find the Gaggia Magenta Prestige Over Ice user manual attached. It’s a helpful resource whether you’re new to the machine or looking to refresh your knowledge on its use...

You’ll find the Gaggia Cadorna Prestige Over Ice user manual attached. It’s a helpful resource whether you’re new to the machine or looking to refresh your knowledge on its use...

This guide walks you through safely removing and reinstalling the outer housing on ECM Mechanika Slim Line machines—including the Mechanika Slim IV, V, VI, Heritage, Max, and the ECM Classika...

If you are noticing the dispensed weight is inaccurate or a little off on your Eureka Mignon Libra, the following video will demonstrate how to calibrate the unit. ||||support-video~~i25yVwS-Rss|||| Press...

This barista cheat sheet is a quick-start guide to pulling better espresso at home. It walks you through choosing your dose and shot recipe, dialing in your grinder, and using...

This article explains how to switch your Profitec Pro 700 between using the built-in water reservoir and a plumbed-in water line. You’ll learn where the internal water source selector switch...