Support Articles

Learn what to do if your Gaggia Accademia is suddenly brewing bad tasting shots or the pucks in the dump box are messier or less consistent than previously. Flavor issues...

Learn about some typical flow issues you might see and what you can do to try and resolve those problems. Gaggia Accademia (Pre 2022): General Flow Issues ||||support-video~~E2E3efVNr14|||| Failure of...

Learn what to do if your machine is not recognizing your carafe, or the steam is not making it into the carafe from the machine. Gaggia Accademia (Pre 2022): Milk...

If you have flow to your brew or carafe areas, but no flow to the steam wand, there is likely a blockage somewhere along the water pathway. Remove the steam...

How to replace the screen on your Pre 2022 Gaggia Accademia. Symptoms of a problematic screen may include a darker than usual display, only showing red with no words or...

Learn how to remove and install the bean hopper and water lids of the Gaggia Accademia super-automatic espresso machine. Applies to all Accademia models as well as the Babila (though...

Learn how to remove the top cover of the machine. This may come in handy for grinder issues, or as a first step for getting into the machine. See the...

Learn how to replace the brew pump of a Gaggia Accademia. If your brew pump is leaking, damaged, or not working, this step-by-step tutorial takes you through the process from...

How to replace the Power Board on your machine. Please exercise EXTREME caution whenever coming in contact with the power board in your machine. The power board is prone to...

Need to replace the upper door hinge on a Gaggia Accademia? This detailed video takes you step by step through the process. Includes removing the Accademia's body panels, replacing the...

Need to replace the lower door hinge on a Gaggia Accademia? This detailed video takes you step by step through the process. Includes removing the Accademia's body panels, replacing the...

Learn how to maintain the drip tray, dreg drawer, and reservoir for the Gaggia Velasca and Velasca Prestige, as well as what some of the basic maintenance alerts means. ||||filter~~How...

This guide will assist you in upgrading the static relay in your Profitec Pro 400 PID espresso machine. Upgrading to a new relay can improve reliability and performance. Technical Skills...

Learn why your first few shots may be weak, watery, or lead to soupy pucks on a brand new super-automatic espresso machine. ||||filter~~Why Is My First Shot So Weak?|||| On...

Having trouble making adjustments to your grinder? Find out what might be going wrong and how to get the adjustment knob moving. If the grinder adjustment knob seems to be...

Learn what to do if your Gaggia Accademia is showing a "No Flow" error but you are still getting flow, what to do about leaks around your door, and how...

Learn how to navigate the tech menu and do the Steam Out Procedure on your Gaggia Cadorna. This process can be useful for emptying the boiler prior to storage or...

Learn how to dismantle the front panel of your machine. If your machine is powering on, but the screen is either not illuminating, or only showing white or red light,...

Welcome to our unboxing and setup guide for the ECM Mechanika Max! In this video, Marc and Brian will take you step-by-step through the process of unboxing, setting up, and...

The main issue with descaling the Gaggia Brera comes from the now outdated method in the older versions of the user manual. That method will still work, but it does...

For pump testing purposes, check out your p/s reading as the pump runs with the EV off and on. If you have water dispensing somewhere (even if it’s just filling...

Milk Carafe differences explained for the pre 2022 Accademia, the 2022 version, and the Babila.

If you're having trouble brewing on bypass, be sure you're using ONE LEVEL 7 GRAM SCOOP at a time for brewing.

How to replace the blowdown valve assembly and flow meter on the Gaggia Babila.