Support Articles

Gaggia Classic Pro: Spraying from the Brewing Spouts

Gaggia Classic Pro: Spraying from the Brewing Spouts

by Whole Latte Love 1 min read

If you have coffee shooting out from the spouts on your portafilter, don't stress: it's an easy fix. The most likely cause is that the pressurized basket is being used...

Gaggia Classic Pro: Puck or Extraction Troubleshooting

Gaggia Classic Pro: Puck or Extraction Troubleshooting

by Whole Latte Love 4 min read

Your machine's pump is set to work at a set pressure. As such, if there is any aspect of the coffee that impedes water flow more so than the machine...

Gaggia Classic Pro: Loud Pump or Loose Screws

Gaggia Classic Pro: Loud Pump or Loose Screws

by Whole Latte Love 2 min read

A loud pump can potentially be a sign of a pump that is on its last legs. With an older machine, it likely needs to be replaced. Before deciding if...

Gaggia Classic Pro: Initial Setup and First Use

by Whole Latte Love 4 min read

Get to know your new Gaggia Classic Pro machine. This information is good for any version of the machine including the Classic, 2019 Classic Pro, Classic EVO Pro, or Classic...

Gaggia Brera: No Rinse Dispenses

Gaggia Brera: No Rinse Dispenses

by Whole Latte Love 3 min read

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

Gaggia Brera: Firmware Update

Gaggia Brera: Firmware Update

by Whole Latte Love 2 min read

The Gaggia Brera has a firmware update to address a potentially problematic No Beans Error as well as adding in an extra step in the brew unit's rinse process. If...

Gaggia Magenta: No Rinse Dispenses

Gaggia Magenta: No Rinse Dispenses

by Whole Latte Love 3 min read

The initial and shutdown rinse cycles are meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip...

Gaggia Babila: Screen Issues

by Whole Latte Love 2 min read

How to replace the screen on your Gaggia Babila. Symptoms of a problematic screen may include a darker than usual display, only showing red with no words or symbols, pixelation,...

Gaggia Magenta: Error Codes and Other Screen Messages

Gaggia Magenta: Error Codes and Other Screen Messages

by Whole Latte Love 5 min read

This article explains the most common Gaggia Magenta error codes shown as a wrench icon with a number above it. You will learn what each code typically means, what you...

Gaggia Magenta: Add Water Error

Gaggia Magenta: Add Water Error

by Whole Latte Love 2 min read

If the water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the...

Gaggia Magenta: Thermostat Replacement

by Whole Latte Love 1 min read

Learn what this set of codes means for your machine and what you can do to try and resolve the problem. An E14 will specifically mean that there is a...

Gaggia Magenta: Solenoid Valve Replacement

Gaggia Magenta: Solenoid Valve Replacement

by Whole Latte Love 1 min read

Solenoid Valve failure is extremely rare. Generally a Flow Issue will be caused by some blockage or a connection issue somewhere along the water pathway. Replacement of electrical components should be performed...