Support Articles

Learn what to do if DEMO MODE has been toggled in error on your machine. It should just be a matter of unplugging the machine for a minute, and restarting...

This guide walks you through removing the front and top housing panels on Gaggia Anima models (including the Anima Prestige) so you can access internal components. It also covers how...

This guide walks you through removing the front and top covers on Gaggia Anima models (including the Anima Prestige), accessing the internal assembly, replacing the pump if the machine is...

If your machine is turning on and at least making the initial sounds, but nothing can be seen on the screen, there may be an issue with the screen itself....

This guide explains what the brew group (also called the brew unit) does inside a Gaggia super-automatic espresso machine, what the key components are, and how to maintain it. You...

If you have flow to your brew or carafe areas, but no flow to the steam wand, there is likely a blockage somewhere along the water pathway. Remove the steam...

This guide shows you how to enter the hidden Tech Menu on Gaggia Anima models to test sensors, the brew unit, the water system (solenoid, pump, and flow meter), the...

If the water drop with a line through it message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the...

If your Gaggia Anima is brewing with slow flow, very little coffee, or no coffee coming from the front spouts, this guide walks you through troubleshooting from the easiest checks...

The wand components that came with your machine will be 3 separate components. One is the rubber hand grip, then there is a black inner tube and the Stainless Steel...

If everything appears to be in place and properly assembled, but the errors will not clear, see our article on Drip Tray and Service Door Alarm. The below article will go...

Having trouble making adjustments to your grinder? Find out what might be going wrong and how to get the adjustment knob moving. If the grinder adjustment knob seems to be...