Support Articles

Gaggia Magenta: Pump Test and Ventilation

by Whole Latte Love 2 min read

Learn how to perform a pump test, how to diagnose flow issues, and what to do when getting poor flow and/or pressure from the Gaggia Magenta. Gaggia Magenta: Tech Menu...

Gaggia Anima and Magenta: Drip Tray and Service Door Alarm

Gaggia Anima and Magenta: Drip Tray and Service Door Alarm

by Whole Latte Love 1 min read

Learn what to do if the drip tray and service door alarm are active on your Gaggia Anima, even when they are in place. This is a common error to...

Gaggia Anima: Bypass Brewing Tutorial

Gaggia Anima: Bypass Brewing Tutorial

by Whole Latte Love 3 min read

This guide walks you through brewing common drinks on the Gaggia Magenta using the touchscreen drink icons, including a traditional espresso, a double (x2) espresso, and a one-touch Americano. It...

Gaggia Anima: Uneven Flow or Dropping Spouts

by Whole Latte Love 4 min read

This article explains how to fix a Gaggia Anima brew spout that will not stay up on its own (a “droopy spout”). It covers a quick, external adjustment method and...

Manual Gaggia Coffee Clean Tablet Cleaning Method

Manual Gaggia Coffee Clean Tablet Cleaning Method

by Whole Latte Love 2 min read

Most Gaggia machines will have an automated process for using the Gaggia Coffee Clean Tablets right in the machine's main menu or cleaning menu. The process below can be used if...

Gaggia Anima: Missing Aroma Lid

by Whole Latte Love 1 min read

Missing the Aroma lid listed in your user manual? No worries! This is only a part on the European version of the machine and not the North American version. Please...

Gaggia Anima: Pump Test and Ventilation

by Whole Latte Love 5 min read

If your Gaggia Anima (and other machines with vibration pumps) is making loud pump noise but not pulling any water, you likely have an airlock in the system. If you...

Gaggia Anima: Brewing Temperature Issues

Gaggia Anima: Brewing Temperature Issues

by Whole Latte Love 2 min read

Warming your espresso cup makes a noticeable difference in how hot your shot stays, how long the crema lasts, and how the flavor holds up as it cools. In this...

Gaggia Accademia and Babila: Storage and Shipping Preparation

by Whole Latte Love 2 min read

Learn how to prepare your machine for a period of storage, disuse, or what to do prior to shipping your machine. Whenever you're going to put the machine in storage,...

Gaggia Babila: Power Board Replacement

Gaggia Babila: Power Board Replacement

by Whole Latte Love 2 min read

How to replace the Power Board on your machine. Please exercise EXTREME caution whenever coming in contact with the power board in your machine. The power board is prone to...

Gaggia Babila: No Rinse Dispenses

Gaggia Babila: No Rinse Dispenses

by Whole Latte Love 2 min read

The rinse cycle is meant for the internal parts of the machine, so some portion will always go directly from the brew unit area to the drip tray rather than...

Gaggia Babila: General Flow Issues

by Whole Latte Love 1 min read

Learn about some typical flow issues you might see and what you can do to try and resolve those problems. ||||support-video~~XRqezW1FkHE|||| For more information on how to resolve flow issues,...