Support Articles

If you have flow to your brew or carafe areas, but no flow to the steam wand, there is likely a blockage somewhere along the water pathway. Remove the steam...

Run a full tank of descaling solution and water in through the various EV settings to make sure you’re getting some solution down all of the pathways. Flow issues may...

Learn what this set of codes means for your machine and what you can do to try and resolve the problem. The first step will always be to turn the...

Learn what common error codes mean on the Gaggia Babila, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your machine might...

Learn what to do if your machine is not recognizing your carafe, or the steam is not making it into the carafe from the machine. ||||support-video~~LrD_eu_5Mmk|||| If your carafe will...

If the Refill Water Tank message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the water in the reservoir...

The steam out procedure will reset all of the algorithms and parameters as well as drain the boilers. Some examples of times this can be helpful are: When preparing the...

The ideal amount of ground coffee to use for the by-pass brewing is one level scoop using that scoop that came with your machine. If the machine senses a bit...

This detailed video takes you step by step through the process. Includes removing the Babila's body panels, replacing the lower door hinge and complete reassembly of the machine. Gaggia Babila:...

Leaks around the front door of your machine will generally have to do with the brew unit area or front spout. If you notice a leak happening during brewing from...

Learn how to activate, deactivate, or replace the filter on your machine. A filter that is not properly activated can block off the flow for your machine. Ensure the filter...

Learn what common error codes mean on the Gaggia Accademia, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your machine might...