Support Articles

Install and Adjust the Flow Control Device on Profitec and ECM Machines

by Whole Latte Love 4 min read

This guide shows how to install a flow control device on ECM and Profitec E61-group machines. You’ll remove the stock mushroom and lower valve, swap in the included stiffer infusion...

Rocket Espresso Appartamento: Internal Tour and Component Identification

by Whole Latte Love 1 min read

Learn about the internal components of the Rocket Espresso Appartamento, a semi-automatic espresso machine that features a heat exchange boiler, E61 group head, and an integrated dual pre-infusion system. Rocket...

What is that Noise Coming From My Machine?

by Whole Latte Love 4 min read

This video walks through normal vs. abnormal sounds you may hear from a home espresso machine and how to troubleshoot them. You’ll learn the differences between vibratory and rotary pump...

Bezzera BZ13: Adjust Brew Pressure

by Whole Latte Love 1 min read

Learn how to adjust the brew pressure on Bezzera BZ13 PM and Bezzera BZ13 DE semi-automatic espresso machines. Featured topics include how to locate and adjust the over pressure valve...

Bezzera Machines: Service Steam and Hot Water Valves and Wands

by Whole Latte Love 1 min read

Learn how to service the steam and hot water valves on Bezzera espresso machines with joystick levers. Applicable machines include the Bezzera Unica, Bezzera Magica, Bezzera BZ07, Bezzera BZ10, Bezzera...

Bezzera BZ13 PM, BZ13 DE and Magica PID: Clean or Replace the Vacuum Rel...

by Whole Latte Love 1 min read

Learn how to clean or replace the vacuum relief valve in Bezzera BZ13 PM, BZ13 DE, and Magica PID espresso machines. Bezzera BZ13: How to Clean or Replace the Vacuum...

Bezzera Machines: Force Prime

by Whole Latte Love 1 min read

Learn how to force prime Bezzera Hobby, Bezzera Unica, Bezzera BZ07, Bezzera BZ10, Bezzera BZ13 PM, and Bezzera BZ13 DE espresso machines. Force Priming Bezzera Espresso Machines ||||support-video~~Iy6l5kP--tE||||

Bezzera BZ13: Reservoir Water Sensor Issues

by Whole Latte Love 1 min read

Learn how to diagnose reservoir water sensor issues on Bezzera BZ13 PM and Bezzera BZ13 DE espresso machines. Bezzera BZ13: Diagnosing Reservoir Water Sensor Issues ||||support-video~~vGmbB6pQ3pE||||

Bezzera Machines: BZ Group Head Not Hot Enough

by Whole Latte Love 1 min read

Learn how to diagnose and solve potential issues resulting in the BZ group head not heating up on a Bezzera espresso machine. Applicable machines include the Bezzera BZ10, Bezzera BZ13...

Bezzera BZ Group Gasket and Shower Screen Replacement, Maintenance, and ...

by Whole Latte Love 1 min read

Discover the full process for group gasket replacement, shower screen replacement, and complete rebuild of Bezzera espresso machines with BZ brew groups. This maintenance guide applies to Bezzera models, including...

Bezzera BZ13: Remove and Install Housing

by Whole Latte Love 1 min read

Learn how to remove and install the housing on Bezzera BZ13 PM and Bezzera BZ13 DE espresso machines. Bezzera BZ13: Housing Removal and Installation ||||support-video~~0CfWQGiYQQA||||

How It Works: Bezzera BZ Group

by Whole Latte Love 1 min read

Learn how the BZ group head works on Bezzera BZ07, Bezzera BZ10, Bezzera BZ13 PM, Bezzera BZ13 DE, Bezzera Matrix DE, and Bezzera Duo DE espresso machines. How It Works:...