Gaggia Anima and Magenta: Error Codes and Other Screen Messages

by Whole Latte Love 2 min read Updated: June 12, 2025
CLICK HERE to subscribe to our newsletter for exclusive promotions and regular updates on everything coffee!

Learn what common error codes mean on the Gaggia Anima and Magenta, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your machine might just need an assist.


Error Codes and Meanings

Symbol What to do:
Anima error 1.PNG Drip Tray and Service Door Alarm
Anima error 2.PNG No Beans Error and Firmware Update
Anima error 3.PNG Insert the brew group back into place. Make sure it clicks in and cannot be removed again without first pushing the "PUSH" lever.
Anima error 4.PNG See the above video for more information on specific Error Code numbers.
Anima error 5.PNG Empty coffee grounds dump box in drip tray while the machine is on. See the link in the first box for more information on this sensor.
Anima error 6.PNG Water Not Detected
Anima error 7.PNG Hopper Lid Error
Anima error 8.PNG No Beans Error and Firmware Update
Anima error 9.PNG The Mavea Intenza Water Filter needs to be replaced. This is based on the filter being activated in your machine's main menu and your water hardness setting.
Anima error 10.PNG The machine is waiting to start the water circuit priming process. Ensure you have the Hot Water Dispensing Spout is inserted for the Anima or Magenta Prestige. Otherwise, water will dispense from the steam wand once the AROMA STRENGTH button is pressed for the Anima. Press screen firmly to cofirm check mark for the Magenta.
Anima error 11.PNG

Milk Carafe Issues

Anima error 12.PNG Anytime the check mark is seen on the screen, press the corresponding button or screen area with the check mark to confirm and proceed.
Anima error 13.PNG The machine is heating up. Freezing at this point (as opposed to an error message) may mean a Flow Issue.
Anima error 14.PNG The machine is rinsing.
Anima error 15.PNG Brew group rebooting. No action needed unless screen is red or arrows are present by brew unit icon.