Gaggia Anima: Error Codes and Other Screen Messages

This guide explains the most common red wrench error codes you may see on a Gaggia Anima espresso machine, what each code typically means, and the first troubleshooting steps you can do at home. It covers grinder issues (blocked or disconnected), brew unit position errors, a no-flow condition often related to water tank seating or brew unit maintenance, and a no-heat condition that may require service if a restart does not clear it.Vacuum (for vacuuming out the grinder)Grinder (including grinder burrs and grinder motor)Brew unit (brew group)Flow meterWater tank (and tank seating area)PumpThermostat (boiler thermostat)Boiler (including heating element connections)Microswitch (brew unit position sensing)Unplug before internal checks: If troubleshooting leads you toward checking wiring, the control board connection, the pump, or boiler components, do not open the machine while it is plugged in. These checks are typically best left to trained service.Let the machine cool: If you suspect a heating issue (Wrench 15), allow the machine to cool before handling it. Hot internal components can cause burns.Do not force adjustments: If adjusting the grinder, do not force the adjustment past its normal stop. Over-tightening can damage the grinder adjustment mechanism.Limit bypass dosing: When using the bypass doser, only use one level scoop. Overfilling can contribute to brew unit errors and can make removal more difficult.Look for a red wrench icon on the display with a number next to it.Match the number to the sections below (Wrench 1, 2, 3, 4, 5, or 15) to determine the most likely cause and the recommended next steps.Understand the meaning: Wrench 1 typically indicates a blocked (jammed) grinder.Set the grinder to its coarsest setting (the largest dot).Vacuum out the grinder area as thoroughly as you can.If needed, carefully pick around in the grinder area to confirm there is nothing caught between the burrs.Turn the machine off, then turn it back on and try again.If the error returns, the grinder motor may be failing or a deeper grinder issue may be present. At that point, consider service or follow a dedicated grinder cleaning/calibration/replacement guide.Understand the meaning: Wrench 2 indicates the grinder is being detected as disconnected.This is uncommon. When it does occur, it is often caused by a grinder motor failure (the machine no longer senses current through the motor).Another possible cause is a loose connection (wiring not fully seated, or a connection at the board area coming loose).If Wrench 2 appears, service is typically recommended unless you are following an approved guide for safely inspecting connections.Understand the meaning: Wrench 3 indicates the brew unit is blocked in the work position (it could not move correctly during operation).Remove the brew unit (if possible) and perform routine cleaning and maintenance.Confirm the brew unit is properly maintained, including keeping it clean and properly lubricated per the manufacturer maintenance routine.If you use the bypass doser, confirm you are only using one level scoop. Overfilling can contribute to brew unit movement issues.If the brew unit cannot be removed because it is stuck, use the machine’s tech menu procedure (per a dedicated guide) to move the brew unit to a removable position.If the error persists after maintenance, it may indicate a failed microswitch or motor issue that requires repair.Understand the meaning: Wrench 4 indicates the brew unit is blocked in the home position.Start with the same corrective actions as Wrench 3: remove the brew unit (if possible), clean it, and ensure proper routine maintenance.Verify you have not overloaded the bypass doser (only one level scoop).If the brew unit is stuck and cannot be removed, use a tech menu procedure (per a dedicated guide) to move the brew unit so it can be removed and serviced.If the error continues, internal sensing (microswitch) or drive/motor issues may be involved and service may be needed.Understand the meaning: Wrench 5 indicates no flow, meaning the flow meter is not registering water movement.First, confirm the water tank is fully seated. Even being slightly out of place can cause the machine to pull air instead of water and trigger this error.Check the water tank seating area for debris (for example, a stray coffee bean) and clear anything preventing the tank from sitting down fully.Check the bottom of the water tank for anything stuck to it that could prevent a proper seal or seating.If the tank is seated correctly and the error persists, perform brew unit maintenance, as a plugged brew unit screen or poor maintenance can contribute to flow issues.If it is not the tank seating or brew unit maintenance, the issue may be internal (for example, a pump failure or blockage in the flow meter). At that point, consider service or follow a dedicated repair guide if you are comfortable with that level of work.Understand the meaning: Wrench 15 indicates the machine is not heating.Typical symptom: during startup, the heat-up progress bar does not advance, and then the machine displays Wrench 15 (or E15).Try a restart first: turn the machine off, wait a few seconds, then turn it back on to see if the message clears (it can occasionally be a temporary fault).If the error repeatedly returns, likely causes include a bad boiler thermostat or a problem with the boiler heating element connections.If Wrench 15 continues, the machine will require repair (either professional service or a dedicated thermostat/boiler electrical connection procedure if you are qualified and following an approved guide).If you receive a wrench error code not covered above, it is uncommon and may indicate a fault that requires diagnosis.Contact support or plan to send the machine in for repair, since these codes are not commonly encountered and are less predictable to troubleshoot without inspection.

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