Support Articles

Learn why your first few shots may be weak, watery, or lead to soupy pucks on a brand new super-automatic espresso machine. ||||filter~~Why Is My First Shot So Weak?|||| On...

Having trouble making adjustments to your grinder? Find out what might be going wrong and how to get the adjustment knob moving. If the grinder adjustment knob seems to be...

Learn what to do if your Gaggia Accademia is showing a "No Flow" error but you are still getting flow, what to do about leaks around your door, and how...

Learn how to navigate the tech menu and do the Steam Out Procedure on your Gaggia Cadorna. This process can be useful for emptying the boiler prior to storage or...

Learn how to dismantle the front panel of your machine. If your machine is powering on, but the screen is either not illuminating, or only showing white or red light,...

Welcome to our unboxing and setup guide for the ECM Mechanika Max! In this video, Marc and Brian will take you step-by-step through the process of unboxing, setting up, and...

The main issue with descaling the Gaggia Brera comes from the now outdated method in the older versions of the user manual. That method will still work, but it does...

For pump testing purposes, check out your p/s reading as the pump runs with the EV off and on. If you have water dispensing somewhere (even if it’s just filling...

Milk Carafe differences explained for the pre 2022 Accademia, the 2022 version, and the Babila.

If you're having trouble brewing on bypass, be sure you're using ONE LEVEL 7 GRAM SCOOP at a time for brewing.

How to replace the blowdown valve assembly and flow meter on the Gaggia Babila.

How to replace the blowdown valve assembly and flow meter on the pre-2022 Gaggia Accademia.