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Brew Unit Syncrony Logic, Vienna, Requires Neck

By: Gaggia
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I have had my snycrony Logic rapid steam for approximately 10 years.  I cleaned the brew unit yesterday, as I do every couple of weeks and I can't get the metal filter to stay in place.  I use my tool to twist it in, but it just falls out.  Is there a new part I can purchase?  I am a ferry ride away from my nearest repair facility ($20 each way and a couple of hours transit time).  I am thinking perhaps I could just purchase a new brew unit.  What are your thoughts.   

Answer by Erik:

I would say that after ten years, purchasing a new brew unit would be the best course of action.  Our technical department handles part sales and they can be reached at 1-888-411-5282 option 3 to set up the part or a new brew unit for you.


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