Free Shipping: Enjoy free shipping on most orders over $75*.
Fast Processing: Most orders ship within 1 business day.
Next Day Air: Availability may vary. Please check with UPS for current next-day air options.
Signature Requirement: A signature may be required for orders over $1,000 or those sent via expedited shipping.
*Free Shipping is only eligible on destinations within the contiguous United States (excludes Hawaii, Alaska, and Puerto Rico) excluding orders containing commercial products.
The best service with the best selection of products.
Returns
This item can be returned within 30 days of delivery.
Customers are responsible for shipment of returned merchandise using their preferred shipping method. Shipping damages resulting from insufficient return packaging will be deducted from the refund amount.
A restocking fee may apply unless a replacement purchase of equal or greater value is made, or the purchase is refunded in store credit.
Please note: parts, accessories, cleaning products, coffee and other perishable food products are not eligible for return.
Refurbished machines at Whole Latte Love come from our buyer’s remorse program and have been used for no more than 30 days. They may have light scratches or marks but never deep scratches or dents. Each machine is carefully tested to ensure like-new performance and comes with a 6-12 month warranty as a testament to our confidence in the product.
To help you get started, we also offer free Barista Assist—real-time assistance from our coffee experts to guide you through setting up your new equipment.
Do you want more information on products, unique experiments, and coffee tips? Our YouTube channel has all of the in-depth videos you’re looking for.