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Gaggia evolution black drip tray
Gaggia evolution black tamper
Gaggia evolution black water reservoir
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Gaggia Evolution in Black

By: Gaggia
Reg. $249.00
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5 out of 5 stars based on 4 customer reviews

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Package Includes
1x 1 Year Extended Warranty $0.00
Value: $0.00



One of the newest additions to the Gaggia family introduces the new sleek lines of the Evolution. The housing may be revolutionary but we can thank Gaggia for not messing with a good thing as they kept the internal components the same. The high wattage dual heating element boiler has about the quickest heat up time in the industry. The 55 watt pump has power to spare, and is mounted on vibration resistant rubber mounts. The reservoir is easy to fill. Slide it to the left and pour the water in. You don’t have to remove it from the machine. Gaggia has been tested and approved for use with the world famous Illy pods. Gaggia’s new Turbo-Frother frothing wand is designed to help you get great froth with minimum fuss. The controls are simple and have all the necessary temperature ready lights. Use this espresso machine to its fullest, and each cup will be creamy, tasty, robust, and rich with flavor.Anchor The Evolution includes two stainless steel filter baskets (one and two shot), coffee tamper, and 7g measuring scoop. Available in Black.


Features & Benefits: Coffee

Commercial Size and Style Portafilter Handle

Some of the most crucial elements for producing high quality espresso are influenced by the Style, Size and Construction of the portafilter. Style: This portafilter is designed like a commercial machine and works in the same way. The coffee is ground fine and is tamped (pressed) firmly into place. Size: The size of the portafilter is also the same as a commercial machine. Is has a large diameter (58 mm) so that the water is distributed evenly over a wide surface area. Construction: The portafilter is made up of two parts, the handle and the filter holder. The handle is made of high quality plastic. The heavy chrome plated brass filter holder keeps the temperature stable throughout the entire brewing process, therefore producing a quality cup of espresso.

Commercial Brewing Group

This is the portion of the machine that the portafilter locks into. It is made of chrome plated marine brass, which provides a superior brewing environment through maximum heat stability and component longevity.


The Gaggia boiler system is very unique. It is designed of highly conductive aluminum with two heating elements. The heating elements are imbedded into the exterior sides of the boiler, providing even heat distribution. Having the highest wattage system available, incorporated into a low volume boiler (3.5 ounces) provides excellent temperature stability and will heat up quicker.

High Quality Controls with Temperature Ready Light

The Evolution has three rocker arm switches. The one on the top is the main power switch. The middle one is the steam switch that when turned on, will heat the boiler to steam temperature. The bottom switch operates the pump and is known as the brew switch. To start the brewing process, just turn on the switch, wait until you have reached your desired volume and then turn of the switch. There is an indicator light that is illuminated whenever the boiler is up to operating temperature.

Cup Warmer

The Evolution has a small, two cup warmer. It is a passive type heater which means it is heated from the residual heat of the boiler.

Features & Benefits: Frothing and Hot Water

Hot Water Dispenser

If you want hot water for any reason, be it Hot Chocolate, Tea or Americanos, it is very easy to do. Just turn on the pump (brew) switch and open the steam knob. Hot water will start to stream out.

Turbo Frother

The Evolution comes equipped with a new Turbo Frothing steam wand. The new design makes great froth every time with no problems.

Features & Benefits: Care, Maintenance & Other

Water Reservoir

The large removable 44oz reservoir can be refilled from the side of the machine.

ESE Pod Capable

Comes ready to use with pods or ground coffee. Use the single shot filter basket with Easy Serve Espresso (ESE) pods. Pods are single serve prepackaged shots that are designed to be quick and clean.

Thermostat and Safety Switches

The Evolution has three temperature controls. There are two thermostats and one high limit. There is one thermostat for maintaining brewing temperature and one for maintaining steaming temperature. The high limit will turn off the power to the boiler in the event of a malfunction this will prevent the boiler from over heating.

Housing Construction

The entire housing is made of a high-impact, heat resistant polycarbonate. The drip grate is made of stainless steel.


Misc Data
Manufacturer: Gaggia
Model: 16100
Dimension - Width (Inches): 8.7
Dimension - Height (Inches): 13.4
Dimension - Depth (Inches): 10.6
Weight (lbs): 15
Volts: 110
Housing Materials: ABS Plastic
Drip Tray Material: Plastic
Drip Tray Cover Material: Stainless Steel
Drip Tray Capacity (Oz): 6
Power Cord Length (Inches): 44
Cup Height
Adjustable Height: No
High (Inches): 3.25
One Touch cappuccino
One Touch Cappuccino: No
Frothing Wand
Material: Plastic
Steam Wand Style: Pannarello
Wand Movement: Articulating
Usable Length (Inches): 3.75
Height Off Counter (Inches): 3.25
Number Of Holes: 1
Optional Steam Tips Or Wands: Latte art Pannarello
Water Source
Reservoir Or Plumbed: Reservoir
Reservoir Capacity (Oz): 44
Reservoir Material: Plastic
Reservoir Removable: Yes
Water Level Visible: Yes
Type Of Controls: Push Button
Cup Warmer
Material: Plastic
Size (Inches): 6x4
Passive / Active: Passive
Portafilter Data
Material: Chrome Plated Brass
Type: Commercial Style
Weight (lbs): 1
Diameter (Millimeter): 58
Commercial Filter Baskets Included: 2
Pressurized Filter Baskets Included: Single/Pod & Double shot
Ground, E.S.E. Pod And Capsule Compatible: Ground & ESE Pod
Bottomless Portafilter Available: Yes
Tamper Size (Millimeter): 58
Brew Group
Material: Chrome Plated Brass
Capsule / Pod Friendly: Pod
Boiler Data
Number Of Boilers: 1
Brew Boiler Data
Brew Boiler Type: Small Volume
Brew Boiler Watts: 1370
Brew boiler Volume (Oz): 3.5
Brew Boiler Material: Aluminum
Brew Boiler Orientation: Vertical
Brew Boiler Heater Location: External
Pump Data
Pump Type: Vibration
Pump Wattage: 55
Maximum Pressure (Bar): 15
Self Priming Pump: Yes
Initial Heat Up (Seconds): 1.3 Min
Recommended Heat Up Time (Seconds): 7 min
Brew Temp (F) (2 Oz Shot In Paper Cup): 171
Brew Time for 2 Oz: 25
Brew Temp (F) (8 Oz Shot In Paper Cup): 167
Time To Produce Steam (Seconds): 45
Time To Steam 8 Oz Milk (Seconds): 38
Hot Water Temp 8 Oz (F): 151
Hot Water Time 8 Oz (Seconds): 29
Hot Water Recovery Time (Seconds): 26
Sound Level - Brewing (Db): 64
Descaler Used: Gaggia Descaler or Urnex Cleancaf
Warranty (Years): 2
Country Of Manufacture: Italy
NSF Certified: No
Recommended Applications: Home
Service provided
Repairs By: Whole Latte Love
Contact Number: 888-411-5282


Can anyone tell me how I can remove this valve for cleaning . I have removed my shower holding plate but can't quite see what is in the centre hole .

Answer by Todd Salzman:

After you remove the shower holding plate you will see a bolt with a hole in the middle of it.  This bolt is parts of what Gaggia calls the “Group Valve Assembly”.  You can remove this bolt with a socket or a wrench.   It may come out as a single part or is may come out in pieces.   Check out this link for info on the parts. The picture on the left shows the part you have. The new part number is GA-EF0047/A.


Answer by Frederick Allan Jones:

I did eventually find the nut .  (My eyesight is failing badly ) tried to remove it but it is stuck fast . WD 40 did nothing so might have to turn the machine upside down and try descaler !

Brian asked:

My Evolution, just over 1 year old, is dripping consistently from the brew group during operation, and for several minutes afterward.  Also, when I activate steam, there is a LOT of steam coming from the brew group, which slowly dissipates when I begin steaming.  This has been going on for a while and I just can't seem to get a handle on it.  I've done a bit of research and found that this seems to be a fairly common issue with the Evo.  Does anyone have any suggestions on what I should do?  Is the brew valve faulty or do I need to replace the OPV? HELP!!!

Answer by Maggie:

Brian, thank you for your post.  You may actually just need to clean the group valve assembly or descale the machine to get it cleaned and cleared out.  I would suggest contacting our Technical Support team at 1-888-411-5282, option 3.  Technical Support is available Monday through Friday, 9:00 a.m. to 6:00 p.m., and Saturday, 10:00 a.m. to 3:00 p.m., EST. 

Brian asked:

So, I was told by Maggie a few weeks ago that Cleancaf was a little too harsh on the Evo's aluminum boiler. However, it appears that you are either out of the Gaggia Descaler or you do not carry it any longer. What is the recommended descaler?

Also, it appears that the group group pressure valve may be malfunctioning as I now get a significant amount of water dripping from the group after water is sent thru and there is a LOT of steam set thru the group while steam is on. Is there a way to clean or fix this or do I need to replace the valve?

Answer by ShaneAncefsky-Sales:


I can help on the descaler. Durgol makes a product that works very well. Durgol Swiss Espresso Machine Descaler. I would suggest calling our Technical Support Depart on the other part of this question. They could help you out and fixing this issue.

Stefano asked:

When a pull a shot I noticed that after the first ten second the color of the coffee coming out turn much lighter.
Can it be the temperature dropping down?
How can I adjust that?

Answer by mjackson:

Are you using the pressurized basket or teh basket with multiple holes. It could be your grind, the amount of coffee, the coffee or a few different thing . It is most likely not a temperature issue but a grind issue. Read these articles as they should help. http://www.wholelattelove.com/articles/troubleshooting_espresso_routine.cfm and also http://www.wholelattelove.com/articles/the_golden_rule.cfm as well as http://www.wholelattelove.com/articles/espresso_making_rituals.cfm

Brian asked:

I have a Gaggia Evo and am using Cleancaf to descale the system. I was working from home and decided to clean my machine between meetings. I got tied up and forgot about the machine for a few hours and left cleancaf in it during that time. I flushed the machine with 2 full clean water cycles and disassembled the basic group head compenents and cleaned them (like I normally do). Is leaving the descaler in the machine for that extended period of time going to harm it?

Answer by Maggie:

Cleancaf is pretty acidic, and not really recommended to descale aluminum boiler machines like the Evolution. That being said, you just want to make sure that you run a lot of water through it and make sure that it's not leaking. You should be alright, but if not, please give us a call at 1-888-411-5282, option 3.

Answer by Brian:

Interesting...Cleancaf was recommended to descale the machine. I am getting some dripping from the group now, although I think that was happening before, which is what prompted me to clean it.

Stefano asked:

I have been using my gaggia classic for a while and I'd like to clean it.
What product should I use and how should I use it?

Answer by mjackson:

The shower screen is located right above where the portafilter attaches to the brew group. It is used to evenly disperse water over the coffee grounds when you brew. As a daily maintenance routine, you should remove the portafilter after brewing and then press the brew button for a few seconds to let the water clean off any grounds that may be stuck to the screen.

More thorough cleaning should be done about once every other week to keep the machine working at its best. To clean the shower screen thoroughly, follow these instructions:

1. Use a short Phillips-head screwdriver to remove the screw in the center of the shower screen. The shower screen should fall out into your hand.
2. Soak the screen and screw in descaler and use an old toothbrush or group brush to clean them. DO NOT push a pin through the holes in the screen. It can cause future clogs because it will enlarge the small holes.
3. Rinse the shower screen and screw thoroughly.
4. Replace the shower screen and screw.

Gaggia Shower Screen

Answer by mjackson:

Here are some detailed answers from our website- First, descaling and decalcifying are the same thing. When you descale your machine, you are removing the calcium and mineral build-up in the boiler, brew group, frothing wand, and other related parts. You should descale your machine every 2-3 months. If you use reverse osmosis water or distilled water, you should descale about every 5-6 months.

8) Set up your machine so that hot water -NOT steam- will be emitted from the steam wand when the steam valve is opened.
9) To start the decalcifying process, press the "brew" button (some models must have the brew and steam buttons pressed in order for water to exit the wand only).
10) While pressing the "brew" button, open the steam valve.
11) Allow about 8 oz of water to be dispensed from the machine.
12) Turn off the brew button.
13) Close the steam valve.
14) Allow the machine to sit for the amount of time specified on the cleaner packaging. If no time is specified, 5-6 minutes is usually enough.
15) Repeat steps 9 through 14 until all of the decalcifying solution has drained into the containers.
16) Remove the containers and discard the collected liquid.
17) Rinse the water reservoir thoroughly and then fill it with your usual water for brewing.
18) Place the water reservoir back in its normal position.
19) Rinse out the decalcifying solution by repeating steps 6 through 10 until the water reservoir is empty again. You can repeat the rinsing cycle if you wish.

Your machine should now be ready to brew again.

Answer by mjackson:

The first thing you will need is a descaling agent. Urnex Cleancaf or Durgol are the best for almost all espresso machines and coffee makers. Do NOT just use any product that claims to remove calcium and lime. Many products you can purchase at the local store can be harsh enough to ruin your boiler and cause leaks. Some are even poisonous. CLR or Dip it! are general descalers and are made more for coffee carafes. Lemon juice or vinegar can be absorbed into some of the components of the machine causing a very sour taste. Make sure the cleaner that you select is specifically for espresso machines and/or coffee machines.

To descale your machine, follow these steps:

1) Remove the machine’s water reservoir.
2) Empty all liquid from the reservoir.
3) Mix the cleaner/descaler according to the manufacturer’s directions.
4) Return the water reservoir to the machine.
5) Turn the machine on.
6) Place a large container underneath the steam wand to collect the decalcifying solution.
7) Place another small container underneath the brew spout to collect more of the decalcifying solution.

Julio asked:

I have a problem but I don’t know if it's the grinder (Infinity) or the espresso machine (Gaggia evolution).
To be able to even get a shot (2oz) from my machine I need to set the grinder to the last course. ans this is with a tamping pressure of 30lbs.
I guess since some of you have the setting in no less than fine that the problem may be with my machine water flow through the group head and not the grinder.
I just ordered the decalcifier to clean it up and see if that helps.

Answer by techkathy:

Julio - You should try some pre-ground coffee in the machine. Purchase some pre-ground coffee and see if the flow is still slow. That will help us determine whether there is an issue with the grinder or with the machine.

Answer by Julio:

I will try that though I've heard that pre-ground coffe from the market sometimes is not the best because every machine is different. I will inform of the output.

Answer by Julio:

Hey techkathy
I tried a Super Market "Local" coffee beans "Espresso" roasted, also locally (said the label) and used the supermarket grinding machine (have no idea what type of blades) in "espresso machine" setting and the size of the grain for me was too coarse but I'm not that familiar with the size of the grain so I used it in the machine anyways with a single basket and same tamping pressure and God that was terrible. It pulled 2oz in like 10sec of black water cause I won’t dare call the liquid that came out if it coffee. SO I guess my grinder settings for the Fine are too fine (lucky me) so I used my local coffee bean supplier (Costa Rica Medium roast) with my grinder (conical Bur) in the last coarse setting and voila a single (1-ish oz) shot in 30sec. Not the best crema (not the best grinder I guess) but I was happier than a dog with two tails. Anyways I will run the cleaner once i receive it to get the machine like new and along with the cleaner I'm getting the naked PF, I'm so excited I could eat a banana in one piece sideways :)


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