Support Articles

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of...

Learn what to do if your Gaggia Brera is suddenly brewing bad tasting shots or the pucks in the dump box are messier or less consistent than previously. Flavor issues...

Learn what to do if the brew unit or dump box in your Gaggia Brera is stuck inside the machine, will not go back into the machine, or if the...

Learn how the Empty Dump Box warning works on your machine, what to do if it doesn't seem to be working, and how to check out the sensor. ||||filter~~What To...

Learn what to do if water tank is emptying, leaking and/or overfilling the drip tray when NOT IN USE ONLY. Applicable for all Gaggia Brera, Gaggia Velasca, and Gaggia Cadorna...

The cause of leaks on your machine will depend on a few factors. Does the leak happen while the machine is not on or only as it runs? Where do...

Learn how to use the menus and program the Gaggia Cadorna Barista Plus, Cadorna Milk and Cadorna Prestige. In the following video, you will take a deeper dive into the...

Learn how to program and make milk drinks using the milk carafe on the Gaggia Cadorna Prestige, as well as how to clean the milk carafe, how to dispense hot...

The milk carafes for the Gaggia Cadorna and Velasca machines both fit together and work in the same way. The carafe LIDS and lid components are interchangeable between machines, but...

Learn how to diagnose grinder issues, clean the grinder, calibrate and replace if needed. Step by step instructions to access the grinder. ||||filter~~How To: Clean, Calibrate, or Replace the Grinder||||...

Learn how to maintain the drip tray, dreg drawer, and reservoir for the Gaggia Cadorna, as well as what some of the basic maintenance alerts might be referring to. ||||filter~~How...

Learn what to do if the brew unit or dump box in your Gaggia Cadorna is stuck inside the machine, will not go back into the machine, or if the...

Learn the location of micro-switches and sensors on all Gaggia Cadorna and Gaggia Velasca models. By tricking the sensors, it's possible to trick the machine into continuing along with processes....

Learn how to access and clean the boiler spout on the Gaggia Accademia. If you're experiencing squeaking or leaking behind the brew group, or no flow to the brew group, you...

Learn about the internal electrical components of the Profitec Pro 300 semi-automatic espresso machine. Profitec Pro 300: Overview of the Electrical/Control System ||||support-video~~QzwOZRhPfoA||||

Learn how to remove the housing and drain the boiler of a Bezzera DUO MN or DUO DE espresso machine. ||||support-video~~yvT3Fi74DGY|||| Bezzera Duo MN & DE: How to Remove Housing...

Learn how to descale any version of the Gaggia Cadorna, as well as how often you should descale, and why it is so important. ||||filter~~Descaling Video Walkthrough (Milk and Barista...

Learn what common codes mean on the Gaggia Cadorna, as well as potential ways to resolve codes. Some screen prompts aren't errors at all, your machine might just need an...

Learn how to brew coffee drinks on the Gaggia Velasca and Velasca Prestige, as well as how to use the bypass doser for preground coffee. How To: Make Coffee Drinks...

Learn how to make milk drinks or produce hot water using the steam wand on the Gaggia Velasca, as well as how to clean the steam wand, and how to...

Learn how to diagnose grinder issues, clean the grinder, calibrate and replace if needed. Step by step instructions to access the grinder. Video is valid for the Gaggia Velasca and...

Learn what to do if your Gaggia Velasca is producing cold espresso shots or coffee, but no error code is displayed. ||||filter~~Brewing Temperature Issues|||| If the machine is producing shots...

Learn what to do if your Gaggia Velasca is suddenly brewing bad tasting shots or the pucks in the dump box are messier or less consistent than previously. ||||filter~~What is...

Learn what to do if the brew unit or dump box in your Gaggia Velasca is stuck inside the machine, will not go back into the machine, or if the...