Support Articles

Learn how to make milk drinks on the Gaggia Magenta Plus and Magenta Prestige, as well as how to dispense hot water on each model and use the milk system...

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of...

If your Gaggia Magenta Prestige or Anima Prestige is producing steam but the milk carafe is not frothing properly, this is usually due to a blockage, misalignment, or partial obstruction...

Learn how to make coffee drinks on the Gaggia Magenta Plus and Magenta Prestige, as well as how to use the bypass doser for preground coffee. How to Make Coffee...

Learn about drip tray, dreg drawer (used coffee) and brew unit maintenance for the Gaggia Magenta Plus and Magenta Prestige, as well as service alerts in your machine's display. How...

If your Gaggia Magenta drip tray and dump box feel stuck or will not slide in and out smoothly, the most common cause is the brew group not being in...

Learn how to descale any version of the Gaggia Anima, as well as how often you should descale, and why it is so important. ||||filter~~Descale Frequency and Water Quality|||| Considerations...

Learn how to make coffee beverages on the Gaggia Babila, as well as how to program drink parameters, and how to use the bypass doser for preground coffee. How to...

The steam out procedure will reset all of the algorithms and parameters as well as drain the boilers. Some examples of times this can be helpful are: When preparing the...

Learn how to perform a pump test, how to diagnose flow issues, and what to do when getting poor flow and/or pressure from the Babila. Gaggia Babila: Pump Test and...

Having trouble making adjustments to your grinder? Find out what might be going wrong and how to get the adjustment knob moving. If the grinder adjustment knob seems to be...

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of the...

Learn what to do when your Gaggia Babila is producing shots with limited or no crema, or if your shots are too bitter, too sour, or taste weak. No Crema...

Learn what to do if the brew unit or dump box in your Gaggia Accademia is stuck inside the machine, will not go back into the machine, or if the...

Learn how to maintain the drip tray, dreg drawer, and brew group for the Gaggia Babila, as well as how to understand maintenance alerts. Drip Tray, Dreg Drawer & Brew...

Learn how to descale your Gaggia Babila, as well as how often you should descale, and why it is so important. Descale Frequency and Water Quality ||||pros-cons~~AquaClean Water Filter (In-Reservoir Option),How...

If you're having too much volume dispensing for your beverages, or not enough volume, likely there's a problem with the programming of one or both of the drink buttons on...

Get to know your new Gaggia Babila machine. We have tips from right out of the box on up to some pro level tips and some common issues you might...

No water flow, slow or uneven flow, or screen errors like a repeat priming request or top lights error can all indicate flow issues. Typically, flow issues will be due...

If your Gaggia Brera's steam wand is producing too much steam, or your milk looks like it is boiling, then you may need to make an adjustment to your frothing technique....

Learn how to make milk drinks on the Gaggia Brera, as well as how to dispense hot water and use the pannarello steam wand. ||||filter~~How to: Dispense Steam and Hot...

The indicator with the triangle and tea cup on your machine will mean the machine wants you to turn the knob to the right to run some water through the...

These lights blinking simultaneously is a general error signal for the machine. This error signal is used as a catch-all for atypical machine errors. Do not confuse this with a...

Learn how to maintain the drip tray, dreg drawer, and reservoir for the Gaggia Brera, as well as what some of the basic maintenance alerts means. ||||filter~~Basic Machine Maintenance|||| ||||support-video~~7B9CclYDfSQ||||...