Support Articles

Learn how to use the portafilter and filter baskets of the Gaggia Classic Pro, as well as how to use the rocker switches and understand what different indicator lights mean....

Learn how to make espresso and froth milk on the Gaggia Classic Pro, as well as how to use preground coffee or ESE pods and how to cool down the...

Learn how to make coffee and milk-based drinks such as an espresso, latte, americano, cappuccino, macchiato, and more. Includes a suggested basic recipe and ingredient ratio for each drink to...

Learn about several common barista tools for pulling delicious and consistent espresso shots. From a basic espresso tamper, to a 2-in-1 distributor and leveler, these tools will have you making...

Learn a number of tips and tricks for machine-grade single boiler machines such as the Gaggia Classic Pro, Bezzera Hobby, Rancilio Silvia, ECM Casa V, and more. Topics covered include...

Learn about the top five most common latte art mistakes and how to fix them. When learning to make coffee, espresso, lattes, cappuccinos, and more, many new baristas struggle with...

The Gaggia Classic Pro gives you the option to pre-infuse your coffee before pulling an espresso shot. This will result in better, more consistent shot pulls. Here's a quick video...

Whether you are getting your Gaggia Classic ready to be shipped, stored, or ready for a boiler/seal replacement, you will want to ensure the boiler is drained. Draining the boiler...

It certainly can be tricky to get everything working properly, or even be sure that everything IS working properly! With a brand new gasket, the portafilter may still be a...

The chrome tube located on the left side of your Gaggia Classic Pro in front of the reservoir is known as the decompression duct. The purpose of this duct is...

Are you getting flow from the brew head without the portafilter attached? You want to see 6 oz of water in about 20 seconds. If it takes longer than that,...

Learn how to replace the Gaggia Classic Pro portafilter handle. If the plastic handle of your portafilter has broken but the portafilter head is still in good condition, you can...

Depending on where exactly the leak is coming from, there will be different causes for that leak. If the leak is happening where the red arrow indicates in the picture...

This article will show you how to tear down and do complete cleaning and rebuild of your boiler as needed. If you notice signs of pitting on the boiler or...

If the pump in your Gaggia Classic/Pro/Evo/E24 is making a loud rattling sound but no water is flowing through the group head or steam wand, it's possible all you need...

Have you ever wondered, "Why is my espresso shot running too fast or too slow? Why does my espresso taste sour or bitter? Why am I not getting any crema?...

When it comes to flow trouble on a semi-automatic machine, there are a number of factors to consider. This article will start with the basics and help determine just what...

If you have a new machine or one that hasn't been used in a while, you may run into the issue where you hear your pump running, but no water...

There are a few potential causes for a lack of steam pressure from your Gaggia Classic Pro. A blockage in the wand or tip can shut down the steaming process...

This article explains how to check for leaks in the steam valve of your Gaggia Classic Pro/Evo/E24 espresso machine. It's normal to observe some water dripping from the wand as...

There are a few different reasons you may want or need to remove the steam valve from your Gaggia Classic or Classic Pro. It could be that you want to...

Learn to perform routine maintenance on your Gaggia Classic Pro and Evo Pro, including cleaning, backflushing, and descaling. Just like you take your car in for routine maintenance a couple...

Learn what to do if your machine is tripping a circuit breaker or GFCI, including how to find the source of the issue using simple continuity testing. Espresso Machines: Tripping...

With power issues, the first thing you'll want to do is confirm the cord is fully inserted into the back of the machine. It can take a surprising amount of...