Support Articles

Below you will find step by step instructions with photos on removing the housing from your Profitec Move. Tools Required: 2.5mm Allen Wrench 3mm Allen Wrench Step One Begin by...

Learn how to remove and install the external housing of the Quick Mill Pathfinder espresso machine. Quick Mill Pathfinder: Housing Removal and Installation ||||support-video~~jaXz8Yto8Cg||||

Learn about the PID error codes and display issues you might encounter on a Profitec Pro 300 espresso machine. Featured topics include what to do if your display is blank,...

Learn how to diagnose and troubleshoot issues with the water reservoir or water sensor on the Profitec Pro 300 espresso machine. Featured topics include troubleshooting for when the PID and...

Learn how to remove and install the outer housing panels of the Profitec Pro 300 espresso machine. Profitec Pro 300: How to Remove and Install Housing ||||support-video~~K6W5SEXGhJk||||

Welcome to your guide on the ECM Mechanika Max espresso machine! Enhance your espresso experience with our deep dive video covering all settings, including basic setup, advanced features, scheduling, and...

Learn how to clean the chute group of Eureka's Mignon series of grinders, also known as the silent range. Mignon Silent Range - Chute Group Cleaning ||||support-video~~B8K9SwfVois||||

Watch the video below to learn all about the Crem ONE DUO-V, including what comes in the box, how to set up the machine initially, how to navigate the menus...

Watch the video below to learn all about the Crem ONE HX PID, including what comes in the box, how to set up the machine initially, how to navigate the...

Watch the video below to learn all about the Crem ONE PROFILER, including what comes in the box, how to set up the machine initially, how to navigate the menus...

If the Refill Water Tank message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the water in the reservoir...

In the following video, you will see how to access the technical menu to perform a "Steam Out". The steam out procedure will reset all of the algorithms and parameters...

It is important to note that a small amount of steam coming from the vents on the left side of the machine is completely normal. However, if the amount of...

The milk carafes for the Pre 2022 Accademia, the 2022 version of the Accademia, and the Babila all fit together and work in the same way. The carafes are interchangeable...

Not brewing but you do get water from the steam wand? Weak steam pressure and excess steam from the right side vents? Learn how to clean the selector valve which...

Learn what to do if your machine is not recognizing your carafe, or the steam is not making it into the carafe from the machine. Gaggia Accademia (2022): Milk Carafe...

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of...

Learn what to do if the brew unit or dump box in your Gaggia Accademia is stuck inside the machine, will not go back into the machine, or if the...

This video covers identifying the leak source, removing and installing the door's interior rear panel, replacing the internal drip tray water level sensor, replacing a broken internal spout, and rebuilding...

Learn how to diagnose a leak from the water tank and replace the water reservoir grommet seal if needed for all versions of the Gaggia Accademia and Babila espresso machines,...

Learn the location of micro-switches and sensors on the Gaggia Babila and Gaggia Accademia. By tricking the sensors, it's possible to solve problems like not being able to insert the...

Get to know your new Gaggia Accademia machine. We have tips from right out of the box on up to some pro level tips and some common issues you might...

Learn how to descale your Gaggia Accademia, as well as how often you should descale, and why it is so important. Descale Frequency and Water Quality ||||pros-cons~~Mavea Intenza Water Filter...

Learn what common error codes mean on the Gaggia Accademia, as well as potential fixes to resolve error code messages. Some screen prompts aren't errors at all, your machine might...