Support Articles

Learn how to drain the boilers of the ECM Synchronika semi-automatic espresso machine. This video takes you in detail through the boiler draining process, and includes how to open and...

Learn how to remove and install the outer housing panels of the ECM Synchronika espresso machine. Whole Latte Love's Service Manager Brian takes you through the simple process in detail,...

Learn about the initial setup process for the ECM Synchronika espresso machine. Topics include water source selection, flow control, boiler heating and temperatures, pulling a shot of espresso, and more....

Detailed tour of internal components in the ECM Synchronika espresso machine. Learn to locate components and what they do. Get maintenance tips and more. ECM Synchronika Espresso Machine Internal Components...

The FIL code you see on the PID is an initial startup function on your machine intended to prevent the boilers from heating before they have been properly filled with...

Learn how to program the PID on the ECM Classika PID espresso machine. How to Program the PID on the ECM Classika Espresso Machine ||||support-video~~2N7USfu3o10||||

Learn about basic maintenance on the ECM Classika PID, as well as how to backflush the machine and how to clean the portafilter, filter baskets, brew group and steam wand....

Learn about the initial setup process of the ECM Classika PID, as well as how to setup the water reservoir, how to prime the machine and how to adjust the...

Learn how to remove the housing of an ECM Puristika espresso machine. The video below is a complete review of the Puristika. At 3:53, they go over how to remove...

Learn how to force prime an espresso machine with a vibration pump. Force Priming Vibration Pump Espresso Machines ||||support-video~~H-a11xLwT6M|||| Featured Product Priming Bulb 14 Mm

Learn how to service the steam and hot water valves on the Profitec Pro 300 espresso machine. Profitec Pro 300: Servicing Steam & Hot Water Valves ||||support-video~~Lg2TXUR_EC0|||| Related Content Profitec...

Learn how to perform group maintenance on Profitec and ECM ring group espresso machines. Featured topics include how to remove, clean, and install group gaskets and shower screens. The process...

Learn how to descale an ECM Casa V espresso machine. Also included is general information on why descaling is important. How To Descale a Semi-Automatic Espresso Machine ||||support-video~~9ZjP4cDFLgE|||| Note: Although...

Learn about the initial setup process of the ECM Casa V, as well as how to setup the water reservoir, how to prime the machine and how to adjust the...

Learn how to drain the boiler on an ECM Casa V espresso machine. How To Drain Boiler ECM Casa V ||||support-video~~JZIipkt6hl0||||

Welcome to the setup and first use guide for the Profitec Go espresso machine! This video will walk you through the essential steps to get your machine up and running,...

This guide shows how to adjust brew pressure on a Profitec Pro 700 with a rotary pump. It clarifies what the OPV does (and why you usually don’t touch it),...

If your Profitec Pro 700 isn’t heating or is displaying the A1 or A3 PID messages, start with simple checks (power and water reservoir detection), then move to sensor and...

This article walks you through the on-machine PID programming for the Profitec Pro 700 and ECM Synchronika (same procedure). You’ll learn how to read the display, set brew (T1) and...

This guide shows how to reset the Profitec Pro 700’s PID controller back to its factory defaults. A factory reset is useful if you’re storing the machine (after draining the...

This article walks you through diagnosing leaks and servicing the steam and hot water valves—and their wands—on Profitec Pro 500/600/700/800 machines. You’ll learn where leaks can occur (wand tip, ball...

This guide shows how to safely diagnose a Profitec Pro 700 that trips a household breaker or pops a GFCI. You’ll confirm the fault with a multimeter continuity test, rule...

This guide shows multiple ways to safely drain both boilers on the Profitec Pro 700—covering newer machines with built-in drain ports and older units without them. You’ll learn fast “no-disassembly”...

This article shows you how to remove and reinstall the stainless-steel housing on a Profitec Pro 700 so you can safely access the interior for inspection or service. You’ll learn...