Support Articles

This guide shows Profitec and ECM owners how to set their E61 flow control correctly when dialing in grind size. The core rule: close the valve fully, then open it...

This guide shows how to install a flow control device on ECM and Profitec E61-group machines. You’ll remove the stock mushroom and lower valve, swap in the included stiffer infusion...

Learn about the internal components of the Rocket Espresso Appartamento, a semi-automatic espresso machine that features a heat exchange boiler, E61 group head, and an integrated dual pre-infusion system. Rocket...

This video walks through normal vs. abnormal sounds you may hear from a home espresso machine and how to troubleshoot them. You’ll learn the differences between vibratory and rotary pump...

Learn how to adjust the brew pressure on Bezzera BZ13 PM and Bezzera BZ13 DE semi-automatic espresso machines. Featured topics include how to locate and adjust the over pressure valve...

Learn how to service the steam and hot water valves on Bezzera espresso machines with joystick levers. Applicable machines include the Bezzera Unica, Bezzera Magica, Bezzera BZ07, Bezzera BZ10, Bezzera...

Learn how to clean or replace the vacuum relief valve in Bezzera BZ13 PM, BZ13 DE, and Magica PID espresso machines. Bezzera BZ13: How to Clean or Replace the Vacuum...

Learn how to force prime Bezzera Hobby, Bezzera Unica, Bezzera BZ07, Bezzera BZ10, Bezzera BZ13 PM, and Bezzera BZ13 DE espresso machines. Force Priming Bezzera Espresso Machines ||||support-video~~Iy6l5kP--tE||||

Learn how to diagnose reservoir water sensor issues on Bezzera BZ13 PM and Bezzera BZ13 DE espresso machines. Bezzera BZ13: Diagnosing Reservoir Water Sensor Issues ||||support-video~~vGmbB6pQ3pE||||

Learn how to diagnose and solve potential issues resulting in the BZ group head not heating up on a Bezzera espresso machine. Applicable machines include the Bezzera BZ10, Bezzera BZ13...

Discover the full process for group gasket replacement, shower screen replacement, and complete rebuild of Bezzera espresso machines with BZ brew groups. This maintenance guide applies to Bezzera models, including...

Learn how to remove and install the housing on Bezzera BZ13 PM and Bezzera BZ13 DE espresso machines. Bezzera BZ13: Housing Removal and Installation ||||support-video~~0CfWQGiYQQA||||

Learn how the BZ group head works on Bezzera BZ07, Bezzera BZ10, Bezzera BZ13 PM, Bezzera BZ13 DE, Bezzera Matrix DE, and Bezzera Duo DE espresso machines. How It Works:...

Learn about the PID error codes and display issues you might encounter on Bezzera BZ13 PM and Bezzera BZ13 DE espresso machines. Bezzera BZ13: Error Codes and Display Issues ||||support-video~~U5osRCBVk7g||||...

Learn how to remove the housing of ECM Technika IV Profi, ECM Technika V Profi PID, ECM Elektronika II Profi, and ECM Mechanika espresso machines. 1. Start by using a...

Learn how to navigate the PID of an ECM Puristika espresso machine. 1. With the machine on, press the “-” and the “+” buttons at the same time to bring...

Learn about water connection attachments for an ECM Puristika espresso machine. 1. The Puristika comes with: 2 water lines, a water reservoir, a cap for the water reservoir, a waterline...

In 2023, Bezzera made an update to the flow control device which has reduced the range of motion on the device to around 270°. This design can be found on...

This guide covers how to diagnose and correct water flow problems on the ECM Synchronika, from confirming whether you truly have a flow issue (by measuring group head output over...

Learn how to do general maintenance of joystick style steam and hot water taps on ECM and Profitec semi-automatic espresso machine. Included videos show how to fix squeaks, leaks, and...

This guide covers how to diagnose heating problems on an ECM Synchronika, starting with simple front-panel symptoms like the machine not heating due to an unseated or empty water reservoir....

A1 and A3 error codes appear when there is an issue with your machine's temperature sensors. A1 relates to the brew boiler, and A2 to the steam boiler, indicating an...

Learn how to reset the PID to factory default settings on the ECM Synchronika espresso machine. ECM Synchronika: PID Reset ||||support-video~~l5jYh7xkriw|||| Related Content ECM Synchronika: Drain the Boilers ECM Synchronika...

Is your ECM Synchronika espresso machine tripping a circuit breaker or GFCI? Learn how to find the source of the issue in this video. A simple continuity test can help...