Support Articles

Sometimes even the best machines need a little TLC. If completing a home repair isn't feasible for you, our service center is here to help. Before Sending Your Machine for...

Learn what to do if an ECM S-Manuale 64 grinder will not turn on. Plug the machine into another outlet. Make sure the machine is the only device on the...

Learn how to clean and how to replace the burrs of the Eureka Mignon Silent Range, which consists of the Eureka Mignon series of grinders. Mignon Silent Range - Burrs...

Learn about the initial setup process of the Eureka Mignon Silenzio, as well as how to use the grinder for the first time. Mignon Silenzio - Set Up and Usage...

Learn about the initial setup process of the Eureka Mignon Crono, as well as how to use the grinder for the first time. Mignon Crono - Set Up and Usage...

Learn about the initial setup process of the Eureka Mignon Filtro, as well as how to use the grinder for the first time. Mignon Filtro - Set Up and Usage...

Learn about the initial setup process of the Eureka Mignon Perfetto, as well as how to use the grinder for the first time. Mignon Perfetto - Set Up and Usage...

Learn about the initial setup process of the Eureka Mignon Brew Pro, as well as how to use the grinder for the first time. Mignon Brew Pro - Set Up...

Learn what to do when your Rancilio Rocky is not turning on, or has no power. Machine Not Powering On First plug the machine into another outlet. Make sure the...

Watch the video below to learn how to clean and calibrate both the Doser and Doserless versions of the Rancilio Rocky. How to Calibrate a Rancilio Rocky Grinder ||||support-video~~I3A6O9cMtmI||||

Learn what to do when the start switch is not activating the motor on the grinder. If your grinder is new or has recently been transported, follow the steps in...

Learn how to calibrate the grind size range on a Ceado E37J electronic espresso grinder. Ceado E37J: Grind Size Range Calibration ||||support-video~~T6Niv7HO-dQ||||

Learn how to remove, replace and reinstall the display screen on a Ceado E6P espresso grinder. 1. Remove the two Philips head screws holding on the grinder adjustment cover. 2....

Learn how to resolve Rocket Espresso Appartamento flow issues. No Steam From Wand / No Hot Water From Hot Water Tap Check the brew function on the machine and see...

Learn how to drain the boiler on a heat exchanger Rocket Espresso machine. Featured content applies to Rocket Espresso Appartamento, Mozzafiato, and Giotto models. Rocket Espresso Machines: Draining a Rocket...

If your Rocket Appartamento is not heating or is overheating, this guide explains the most common causes and the correct order to diagnose them. For a machine that is not...

Marc from Whole Latte Love explains how to use the flow control device for your E61 espresso machine and the digital flow regulation on the Dalla Corte Mina and talks...

Learn how to service the steam and hot water valves on Rocket Espresso machines. Rocket Espresso Machines: Servicing Steam and Hot Water Valves and Wands ||||support-video~~WxmlimsAhZ4||||

Learn how to adjust the brew pressure on your Rocket Espresso Appartamento semi-automatic espresso machine. Featured topics include where and how to adjust the over pressure valve (OPV) on your...

This guide walks you through a full E61 group head maintenance and rebuild: safe prep, disassembly from the mushroom cap down, inspecting and cleaning valves/cam/jet/screen, correct lubrication points, spring identification...

Learn what a blinking green light on your Rocket Appartamento Espresso machine means, as well as what to do about it. Rocket Espresso Appartamento: Blinking Green Light ||||support-video~~5tjstOnKIYI||||

This guide helps you diagnose and fix a limited range of motion on ECM and Profitec E61 Flow Control devices. You’ll confirm the normal travel (about 2⅛ counter-clockwise turns from fully...

Backflushing forces hot water (and, periodically, detergent) backwards through the brew group to clear coffee oils and residue from the shower screen, holding plate, and three-way valve. This guide explains...

Learn how to remove and install the outer housing panels of the Rocket Appartamento espresso machine. Rocket Appartamento: How to Remove and Install Housing ||||support-video~~Qd78Dyt8_b0||||