Support Articles

Learn how to clean the chute group of Eureka's Mignon series of grinders, also known as the silent range. Mignon Silent Range - Chute Group Cleaning ||||support-video~~B8K9SwfVois||||

Watch the video below to learn all about the Crem ONE DUO-V, including what comes in the box, how to set up the machine initially, how to navigate the menus...

Watch the video below to learn all about the Crem ONE HX PID, including what comes in the box, how to set up the machine initially, how to navigate the...

Watch the video below to learn all about the Crem ONE PROFILER, including what comes in the box, how to set up the machine initially, how to navigate the menus...

If the Refill Water Tank message displays when there is indeed water in the reservoir, it will either be a problem with the quality of the water in the reservoir...

In the following video, you will see how to access the technical menu to perform a "Steam Out". The steam out procedure will reset all of the algorithms and parameters...

It is important to note that a small amount of steam coming from the vents on the left side of the machine is completely normal. However, if the amount of...

The milk carafes for the Pre 2022 Accademia, the 2022 version of the Accademia, and the Babila all fit together and work in the same way. The carafes are interchangeable...

Not brewing but you do get water from the steam wand? Weak steam pressure and excess steam from the right side vents? Learn how to clean the selector valve which...

Learn what to do if your machine is not recognizing your carafe, or the steam is not making it into the carafe from the machine. Gaggia Accademia (2022): Milk Carafe...

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of...

Learn what to do if the brew unit or dump box in your Gaggia Accademia is stuck inside the machine, will not go back into the machine, or if the...