Support Articles

The Gaggia Classic Pro gives you the option to pre-infuse your coffee before pulling an espresso shot. This will result in better, more consistent shot pulls. Here's a quick video...

Whether you are getting your Gaggia Classic ready to be shipped, stored, or ready for a boiler/seal replacement, you will want to ensure the boiler is drained. Draining the boiler...

It certainly can be tricky to get everything working properly, or even be sure that everything IS working properly! With a brand new gasket, the portafilter may still be a...

The chrome tube located on the left side of your Gaggia Classic Pro in front of the reservoir is known as the decompression duct. The purpose of this duct is...

Are you getting flow from the brew head without the portafilter attached? You want to see 6 oz of water in about 20 seconds. If it takes longer than that,...

Learn how to replace the Gaggia Classic Pro portafilter handle. If the plastic handle of your portafilter has broken but the portafilter head is still in good condition, you can...

Depending on where exactly the leak is coming from, there will be different causes for that leak. If the leak is happening where the red arrow indicates in the picture...

This article will show you how to tear down and do complete cleaning and rebuild of your boiler as needed. If you notice signs of pitting on the boiler or...

If the pump in your Gaggia Classic/Pro/Evo/E24 is making a loud rattling sound but no water is flowing through the group head or steam wand, it's possible all you need...

Have you ever wondered, "Why is my espresso shot running too fast or too slow? Why does my espresso taste sour or bitter? Why am I not getting any crema?...

When it comes to flow trouble on a semi-automatic machine, there are a number of factors to consider. This article will start with the basics and help determine just what...

If you have a new machine or one that hasn't been used in a while, you may run into the issue where you hear your pump running, but no water...