USA
Customer Service
I received the wrong item(s) in my order
If you believe you received the wrong item, please complete this form. Our team will review your information and contact you within 1 business day. Â
Why Isn't A Product Eligible for a Coupon, Promotion or Special Offer?
Some products and special offers may be ineligible for our coupons and promotions. Products categorized as "Refurbished" and "Commercial" are excluded from all coupons. All parts are excluded from all...
How and Where Do I Apply a Coupon?
To learn how and where to apply a coupon code to your order, follow the instructions below. Note: Coupons can only be applied at the time of checkout. After shopping...
Why Won't a Coupon Apply to My Order?
If a coupon code won't apply to your order, the most likely cause is that the code you are using is not valid with other Special Offers or Deals. To prevent...
How Do I View My Order History?
You can view your order history from the dashboard of your Whole Latte Love account. To sign-in or create an account, click here: Account Page: US / CA. Once logged in, click where it...
How do I Add or Update My Address?
You can update your address information from the dashboard of your Whole Latte Love account. To sign-in or create an account, click here: Account Page: US / CA. Once logged in, click where it says...
What is your return policy?
We want you to be completely satisfied with your purchase from our company. If for any reason you are not, we offer a hassle-free return policy to ensure your peace...
How do I initiate a return?
Returns are accepted up to 30 days from the date your order was delivered. Items that are not eligible for return: Coffee Parts Accessories Cleaning products Filtration products Initiating a...