Support Articles

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of...

If your Gaggia Magenta Prestige or Anima Prestige is producing steam but the milk carafe is not frothing properly, this is usually due to a blockage, misalignment, or partial obstruction...

Learn how to make coffee drinks on the Gaggia Magenta Plus and Magenta Prestige, as well as how to use the bypass doser for preground coffee. How to Make Coffee...

Learn about drip tray, dreg drawer (used coffee) and brew unit maintenance for the Gaggia Magenta Plus and Magenta Prestige, as well as service alerts in your machine's display. How...

If your Gaggia Magenta drip tray and dump box feel stuck or will not slide in and out smoothly, the most common cause is the brew group not being in...

Learn how to descale any version of the Gaggia Anima, as well as how often you should descale, and why it is so important. ||||filter~~Descale Frequency and Water Quality|||| Considerations...

Learn how to make coffee beverages on the Gaggia Babila, as well as how to program drink parameters, and how to use the bypass doser for preground coffee. How to...

The steam out procedure will reset all of the algorithms and parameters as well as drain the boilers. Some examples of times this can be helpful are: When preparing the...

Learn how to perform a pump test, how to diagnose flow issues, and what to do when getting poor flow and/or pressure from the Babila. Gaggia Babila: Pump Test and...

Having trouble making adjustments to your grinder? Find out what might be going wrong and how to get the adjustment knob moving. If the grinder adjustment knob seems to be...

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of the...

Learn what to do when your Gaggia Babila is producing shots with limited or no crema, or if your shots are too bitter, too sour, or taste weak. No Crema...