Support Articles

Learn what to do if the brew unit or dump box in your Gaggia Anima is stuck inside the machine, will not go back into the machine, or if the...

The bean hopper lid on Gaggia Anima and Magenta machines uses a small round magnet to trigger a safety sensor that tells the machine the hopper door is closed. If...

This guide explains the most common red wrench error codes you may see on a Gaggia Anima espresso machine, what each code typically means, and the first troubleshooting steps you...

This guide explains the key micro switches and sensors on Gaggia Anima and Gaggia Magenta series super-automatic espresso machines, including what they do, where they are located, and how they...

Learn how to descale any version of the Gaggia Anima, as well as how often you should descale, and why it is so important. ||||filter~~Descale Frequency and Water Quality|||| Considerations...

Learn how to make milk drinks on the Gaggia Magenta Plus and Magenta Prestige, as well as how to dispense hot water on each model and use the milk system...

The most common cause for any grinder issue is buildup in the chamber, burrs, or chute. This buildup causes less beans to enter the grinder allowing a faster rotation of...

If your Gaggia Magenta Prestige or Anima Prestige is producing steam but the milk carafe is not frothing properly, this is usually due to a blockage, misalignment, or partial obstruction...

Learn how to make coffee drinks on the Gaggia Magenta Plus and Magenta Prestige, as well as how to use the bypass doser for preground coffee. How to Make Coffee...

Learn about drip tray, dreg drawer (used coffee) and brew unit maintenance for the Gaggia Magenta Plus and Magenta Prestige, as well as service alerts in your machine's display. How...

If your Gaggia Magenta drip tray and dump box feel stuck or will not slide in and out smoothly, the most common cause is the brew group not being in...

Learn how to descale any version of the Gaggia Anima, as well as how often you should descale, and why it is so important. ||||filter~~Descale Frequency and Water Quality|||| Considerations...