Support Articles

If your carafe will not connect to your machine, or there is a problem with your machine recognizing the connection, there are a few key parts to check out. The...

This guide covers how to froth milk on the Gaggia Anima series using either the manual Panarello steam wand (Anima) or the one-touch auto-frothing carafe (Anima Prestige). You will learn...

If your super-automatic espresso machine suddenly starts dispensing a much smaller drink volume than normal and you are also seeing a lot of water (often coffee-colored) collecting in the drip...

This guide explains the main parts of a Gaggia-style super-automatic brew group (brew unit), what each component does, and how espresso is brewed through it. It also walks you through...

Our article on Grinder Cleaning and Recalibration will be the place to start with the No Beans Error, as well as other grinder issues. On rare occasions, those steps will...

If your Gaggia Anima makes a squealing or high-pitched sound while brewing or rinsing, the cause is often the boiler spout (the part the brew unit docks into). This guide...

Learn what to do if the brew unit or dump box in your Gaggia Anima is stuck inside the machine, will not go back into the machine, or if the...

The bean hopper lid on Gaggia Anima and Magenta machines uses a small round magnet to trigger a safety sensor that tells the machine the hopper door is closed. If...

This guide explains the most common red wrench error codes you may see on a Gaggia Anima espresso machine, what each code typically means, and the first troubleshooting steps you...

This guide explains the key micro switches and sensors on Gaggia Anima and Gaggia Magenta series super-automatic espresso machines, including what they do, where they are located, and how they...

Learn how to descale any version of the Gaggia Anima, as well as how often you should descale, and why it is so important. ||||filter~~Descale Frequency and Water Quality|||| Considerations...

Learn how to make milk drinks on the Gaggia Magenta Plus and Magenta Prestige, as well as how to dispense hot water on each model and use the milk system...