Learn all about what is included with your machine, how to setup features and customizations, and even some advanced level tips and tricks to get the most out of your machine!

Magnet or Sensor Issue

Flow Meter Issue

Frothing Issues

Learn how to program and brew espresso or coffee beverages on your machine.

Learn how to make milk drinks using the carafe

Learn how to use the basic components of your machine and how to use it.

Download the Prestige version of your machine's user manual

Learn how to manually prime the pump on your espresso machine. New machines or machines that are inactive for more than a few days may need some help getting primed.

Download the user manual for the standard version of your machine.

Learn about the Self-Adjusting System your machine uses to keep the grinder calibrated automatically.

Check out your machine's user manual for the included brew unit cleaning instructions. We recommend removing the brew unit on a weekly basis for a quick cleaning to keep your machine in tip-top shape!

What to expect for your brewing temperature.

How to use the bypass brewing feature on your machine. Great for brewing decaf!

Learn how to use the Gaggia Coffee Clean Tablets in your machine. Your machine may have an automatic system built in. If so, you can follow along with on screen instructions. Check your machine's main menu or cleaning menu!

Learn how to make adjustments to the built-in grinder on your machine. Whenever making adjustments, allow for a few brews and the Self-Adjusting System will re-calibrate your grinder automatically!

The refurbishment process explained. No refurbished machine purchased through Whole Latte Love will have been in use by a customer for more than the initial 30 day return period.

Learn how to use the tech menu on your machine. Check out your buttons, screen, micro-switches and sensors, and much more!

Brew Unit Position Issue

Sensor issue

Brew Unit Blocked in Work

Brew Unit Blocked in Home

Brew Unit Cleaning Needed

Grinder Dosing Issue

Weekly Cleaning

Learn what to check if the drip tray is popping out or the service door will not stay closed.

Brew Unit Stuck Inside

Brew Unit Stuck Outside

Understand the various codes and messages displayed on your machine's screen. If you don't see an article for the code you're looking for, check out this article.

Grinder Blockage or Motor Failure

Grinder Not Getting Power

E03 or E04 means the brew unit is blocked in home or work position. E16 refers to the brew unit sensor. Learn how to determine what this code means on your machine.

Brew Unit Blocked in Home

Frother Unit Solenoid Valve Short Circuit

This range of codes will refer to the boiler and thermostats. Learn how to access these parts in your machine.

Coffee Boiler Open Circuit

Steam Boiler Short Circuit

Steam Boiler Open Circuit

Coffee Boiler Temperature Errors

Steam Boiler Temperature Errors

Brew Unit Sensor Error

Memory Fault or Clock Error

Learn how the machine detects the presence of the carafe and what the different carafe related screen messages might mean.

Learn how to descale your machine using the built-in, automated descaling process.

Learn how to check out the sensor and used puck drawer or dump box on your machine to ensure everything is properly assembled. Be sure to remove the drawer or box while the machine is on to clear the message.

Learn why you might see this symbol even if you have plenty of coffee beans in your hopper.

The machine may request a priming through words or pictures on the screen. Follow the on screen directions and/or press the button with the check mark you see on the screen. Processes may vary by machine.

Learn how to perform a manual descale on your machine. This can be useful if the automated process is not working, to test your pump, or ventilate your machine.

Having trouble getting your brew unit to behave itself? Check out this article for more information on your machine's brew unit.

Learn what to do if your machine is not powering on or remaining on properly.

Learn the location of the microswitches on your machine and how they function.

Weekly disassembly for cleaning is recommended.

Reservoir connection troubleshooting. If your machine is losing water while not in use, check out your reservoir connection.

Learn how to open up the machine to clean or replace the flow meter

Learn how to replace the front board and/or screen on your machine if needed.

Learn how to remove the top cover and side panels from your machine.

How to replace the Pannarello Attachment on your machine

How to access the power board, check out the wiring, or replace if needed.

How to replace the pump on your machine

How to replace the screen

How to replace the solenoid valve in your machine.

How to replace

How to replace

Blockage or Flow Meter

Blockage

Wand Attachment Issue or Blockage

Brew Unit Maintenance Needed

Boiler Spout Blockage

Steam Wand or Internal Blockage

Brew Unit Blockage

All Flow Issues Explained

Grinder Blockage or Motor Failure

Grinder Not Getting Power

Buildup in Grinder

Firmware Update Needed

Beans Not Entering Grinder

Buildup in Grinder

High Pitched Whirring

Brew Settings and Bean Selection

Damaged or Clogged Grinder

Damaged or Clogged Grinder

Brew Unit Area Blockage

Drip Tray Overflow or Sloshing on Removal

Internal leak in water pathway

Internal Blockage

Process Not Starting Properly

Descaling Process Required

Icon Does Not Clear After Descaling

Learn what to do if your screen is red, too dim, or otherwise not responsive.

Magnet or Sensor Issue

The sensor is not functioning properly.

Door Not Detected