Gaggia Magenta
The Gaggia Magenta Prestige is a sophisticated and powerful espresso machine that produces authentic one-touch milk drinks on the fly with a crisp full color display and easy to navigate menu.
Categories
- Startup and Use
- Training and Tutorials
- Brew Unit
- Screen Messages and Codes
- Repairs and Replacement Guides
- Flow
- Grinder
- Screen Messages
Initial Setup and First Use
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Carafe Temperature
Learn what to do to address any frothing issues with your carafe
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Drip Tray Error
Sensor Error
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E05
Dry Clicking Noise but No Flow
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Getting Started
Learn all about what is included with your machine, how to setup features and customizations, and even some advanced level tips and tricks to get the most out of your machine!
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Hopper Lid Error
Magnet or Sensor Issue
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Repeat Priming Request
Flow Meter Issue
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Service Door Error
Door Not Detected
Tutorials
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Brewing Tutorial
Learn how to program and brew espresso or coffee beverages on your machine.
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Carafe Tutorial
Learn how to make milk drinks using the carafe
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Prestige User Manual
Download the Prestige version of your machine's user manual
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Priming the Pump
Learn how to manually prime the pump on your espresso machine. New machines or machines that are inactive for more than a few days may need some help getting primed.
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User Manual
Download the user manual for the standard version of your machine.
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Wand Tutorial
Learn how to use the steam wand to prepare milk beverages.
Tutorials
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Automatic Calibration
Learn about the Self-Adjusting System your machine uses to keep the grinder calibrated automatically.
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Brew Unit Maintenance
Check out your machine's user manual for the included brew unit cleaning instructions. We recommend removing the brew unit on a weekly basis for a quick cleaning to keep your machine in tip-top shape!
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Brewing Temperature
What to expect for your brewing temperature.
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Bypass Brewing Tutorial
How to use the bypass brewing feature on your machine. Great for brewing decaf!
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Gaggia Coffee Clean Tablets
Learn how to use the Gaggia Coffee Clean Tablets in your machine. Your machine may have an automatic system built in. If so, you can follow along with on screen instructions. Check your machine's main menu or cleaning menu!
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Grinder Adjustment
Learn how to make adjustments to the built-in grinder on your machine. Whenever making adjustments, allow for a few brews and the Self-Adjusting System will re-calibrate your grinder automatically!
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Refurbishment Overview
The refurbishment process explained. No refurbished machine purchased through Whole Latte Love will have been in use by a customer for more than the initial 30 day return period.
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Tech Menu Walkthrough
Learn how to use the tech menu on your machine. Check out your buttons, screen, micro-switches and sensors, and much more!
Error Codes
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Brew Unit Error
Powder Error
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Dreg Light Error
Sensor issue
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E03
Brew Unit Blocked in Work
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E04
Brew Unit Blocked in Home
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Insert Brew Unit
Brew Unit Not Being Detected
Service Door Popping Open
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Mechanical Issue
Learn what to check if the drip tray is popping out or the service door will not stay closed.
Strange Noises
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Clunks and Clanks
Deep Cleaning and Relubrication
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Squeaking
Deep Cleaning and Relubrication
Codes By Number
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Code Walkthrough
Understand the various codes and messages displayed on your machine's screen. If you don't see an article for the code you're looking for, check out this article.
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E01
Grinder Blockage or Motor Failure
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E02
Grinder Not Getting Power
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E03, E04, or E16
E03 or E04 means the brew unit is blocked in home or work position. E16 refers to the brew unit sensor. Learn how to determine what this code means on your machine.
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E04
Brew Unit Blocked in Home
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E05
An E05 will indicate the machine's flow meter is not detecting water flow. Learn how to resolve this code on your machine.
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E06
Frother Unit Solenoid Valve Short Circuit
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E10 through E15
This range of codes will refer to the boiler and thermostats. Learn how to access these parts in your machine.
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E11
Coffee Boiler Open Circuit
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E12
Steam Boiler Short Circuit
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E13
Steam Boiler Open Circuit
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E14
Coffee Boiler Temperature Errors
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E15
Steam Boiler Temperature Errors
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E19
No Zero Crossing Could Be Board or Flow Issue
Screen Messages
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Brew Unit Messages
Learn what the various brew unit related codes and/or screen messages from your machine are telling you to do.
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Carafe Connection
Learn how the machine detects the presence of the carafe and what the different carafe related screen messages might mean.
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Descale Needed
Learn how to descale your machine using the built-in, automated descaling process.
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No Beans Detected
Learn why you might see this symbol even if you have plenty of coffee beans in your hopper.
Cleaning
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Grinder Assembly
Always Be Sure to Try Grinder Cleaning, Reset, and Recalibration Before Replacement
Repairs
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Brew Unit Troubleshooting
Having trouble getting your brew unit to behave itself? Check out this article for more information on your machine's brew unit.
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Electrical Connection
Learn what to do if your machine is not powering on or remaining on properly.
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Microswitches and Sensors
Learn the location of the microswitches on your machine and how they function.
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Milk Carafe Disassembly
Weekly disassembly for cleaning is recommended.
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Volume Troubleshooting
Some water will always go directly to your machine's drip tray from the brew unit area. If this amount is more than previously, or you notice volume inconsistencies, check out your brew unit area.
Replacement
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Flow Meter
Learn how to open up the machine to clean or replace the flow meter
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Front Board and Screen Replacement
Learn how to replace the front board and/or screen on your machine if needed.
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Grinder Assembly
Always be sure to try cleaning, resetting, and recalibration before replacement.
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Housing Removal and Replacement
Learn how to remove the top cover and side panels from your machine.
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Power Board Replacement
How to access the power board, check out the wiring, or replace if needed.
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Pump Replacement
How to replace the pump on your machine
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Solenoid Valve Replacement
How to replace the solenoid valve in your machine.
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Thermostat Replacement
How to replace
Error Codes
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E05
General flow issue
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Priming Request
Blockage or Flow Meter
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Process Freezing
Flow, heating, or electrical issue
Frothing Issues
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Carafe Connection
Blockage
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Carafe Frothing
Blockage
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Wand Frothing
Milk Frothing and Wand Care
Nothing Dispenses
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Boiler Spout Blockage
Boiler Spout Blockage
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Brew Unit Blockage
Brew Unit Blockage
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Gasket Issue
O Ring Connection Issue
Error Codes
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E01
Grinder Blockage or Motor Failure
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E02
Grinder Not Getting Power
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No Beans Error
Buildup in Grinder
Not Grinding
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Beans Not Entering
Beans Not Entering Grinder
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Clogged Grinder
Buildup in Grinder
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Sounds Different
High Pitched Whirring
Puck Issues
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Bad Flavor
Brew Settings and Bean Selection
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Inconsistent Grinds
Damaged or Clogged Grinder
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Sloppy Pucks
Damaged or Clogged Grinder
Descale Indicator
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Frequency
Process Not Starting Properly
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Will Not Clear
Descaling Process Required
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Will Not Start
Icon Does Not Clear After Descaling
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