Gaggia Magenta

The Gaggia Magenta Prestige is a sophisticated and powerful espresso machine that produces authentic one-touch milk drinks on the fly with a crisp full color display and easy to navigate menu.

Categories

  • Startup and Use
  • Training and Tutorials
  • Brew Unit
  • Screen Messages and Codes
  • Repairs and Replacement Guides
  • Flow
  • Grinder
  • Screen Messages

Startup and Use

Initial Setup and First Use

Tutorials

  • Brewing Tutorial

    Learn how to program and brew espresso or coffee beverages on your machine.

  • Carafe Tutorial

    Learn how to make milk drinks using the carafe

  • Prestige User Manual

    Download the Prestige version of your machine's user manual

  • Priming the Pump

    Learn how to manually prime the pump on your espresso machine. New machines or machines that are inactive for more than a few days may need some help getting primed.

  • User Manual

    Download the user manual for the standard version of your machine.

  • Wand Tutorial

    Learn how to use the steam wand to prepare milk beverages.

Training and Tutorials

Tutorials

  • Automatic Calibration

    Learn about the Self-Adjusting System your machine uses to keep the grinder calibrated automatically.

  • Brew Unit Maintenance

    Check out your machine's user manual for the included brew unit cleaning instructions. We recommend removing the brew unit on a weekly basis for a quick cleaning to keep your machine in tip-top shape!

  • Brewing Temperature

    What to expect for your brewing temperature.

  • Bypass Brewing Tutorial

    How to use the bypass brewing feature on your machine. Great for brewing decaf!

  • Gaggia Coffee Clean Tablets

    Learn how to use the Gaggia Coffee Clean Tablets in your machine. Your machine may have an automatic system built in. If so, you can follow along with on screen instructions. Check your machine's main menu or cleaning menu!

  • Grinder Adjustment

    Learn how to make adjustments to the built-in grinder on your machine. Whenever making adjustments, allow for a few brews and the Self-Adjusting System will re-calibrate your grinder automatically!

  • Refurbishment Overview

    The refurbishment process explained. No refurbished machine purchased through Whole Latte Love will have been in use by a customer for more than the initial 30 day return period.

  • Tech Menu Walkthrough

    Learn how to use the tech menu on your machine. Check out your buttons, screen, micro-switches and sensors, and much more!

Brew Unit

Dreg Drawer Stuck

Error Codes

Excess Grounds

Recommended Maintenance

Service Door Popping Open

  • Mechanical Issue

    Learn what to check if the drip tray is popping out or the service door will not stay closed.

Strange Noises

Stuck Inside Or Outside

Screen Messages and Codes

Codes By Number

  • Code Walkthrough

    Understand the various codes and messages displayed on your machine's screen. If you don't see an article for the code you're looking for, check out this article.

  • E01

    Grinder Blockage or Motor Failure

  • E02

    Grinder Not Getting Power

  • E03, E04, or E16

    E03 or E04 means the brew unit is blocked in home or work position. E16 refers to the brew unit sensor. Learn how to determine what this code means on your machine.

  • E04

    Brew Unit Blocked in Home

  • E05

    An E05 will indicate the machine's flow meter is not detecting water flow. Learn how to resolve this code on your machine.

  • E06

    Frother Unit Solenoid Valve Short Circuit

  • E10 through E15

    This range of codes will refer to the boiler and thermostats. Learn how to access these parts in your machine.

  • E11

    Coffee Boiler Open Circuit

  • E12

    Steam Boiler Short Circuit

  • E13

    Steam Boiler Open Circuit

  • E14

    Coffee Boiler Temperature Errors

  • E15

    Steam Boiler Temperature Errors

  • E19

    No Zero Crossing Could Be Board or Flow Issue

Screen Messages

  • Brew Unit Messages

    Learn what the various brew unit related codes and/or screen messages from your machine are telling you to do.

  • Carafe Connection

    Learn how the machine detects the presence of the carafe and what the different carafe related screen messages might mean.

  • Descale Needed

    Learn how to descale your machine using the built-in, automated descaling process.

  • No Beans Detected

    Learn why you might see this symbol even if you have plenty of coffee beans in your hopper.

Repairs and Replacement Guides

Cleaning

  • Grinder Assembly

    Always Be Sure to Try Grinder Cleaning, Reset, and Recalibration Before Replacement

Repairs

  • Brew Unit Troubleshooting

    Having trouble getting your brew unit to behave itself? Check out this article for more information on your machine's brew unit.

  • Electrical Connection

    Learn what to do if your machine is not powering on or remaining on properly.

  • Microswitches and Sensors

    Learn the location of the microswitches on your machine and how they function.

  • Milk Carafe Disassembly

    Weekly disassembly for cleaning is recommended.

  • Volume Troubleshooting

    Some water will always go directly to your machine's drip tray from the brew unit area. If this amount is more than previously, or you notice volume inconsistencies, check out your brew unit area.

Replacement

Flow

Coffee Dispenser

Error Codes

Frothing Issues

No Rinse

No Steam

Nothing Dispenses

Possible Issues

Grinder

Error Codes

Not Grinding

Puck Issues

Screen Messages

Descale Indicator

Drip Tray Error

General Overview

Hopper Lid Error

Insert Brew Unit

No Water Detected

Refill Water Tank

Service Door Error