Learn how to program and brew coffee beverages on your machine.

Learn how to make milk drinks using the carafe

Download the user manual for the Anima Deluxe

Initial Setup and First Use

Learn the location of the microswitches on your machine and how they function.

Download the Prestige version of your machine's user manual

Download the service manual for your machine today. It has repair tips that cannot be found in the user manual.

Download the user manual for the standard version of your machine.

Learn how to use the steam wand to prepare milk beverages

What to expect for your brewing temperature

What to do if the bypass or pre-ground brewing is not working properly.

Learn what to do to address any frothing issues with your carafe

Learn about demo mode and what to do if you toggle it accidentally.

Sensor Error

Dry Clicking Noise but No Flow

Grinder Knob Will Not Turn

Magnet or Sensor Issue

This part is only present on the European version of the Anima.

Dry Clicking Noise but No Flow

Machine Not Powering On or Shutting Down Randomly

Flow Meter Issue

Door Not Detected

Messy Brew Unit Area or Dump Box

Tension

Tech Menu and Steam Out

Weak Flavor or Light Color of Dispensed Espresso

Powder Error

Sensor issue

Brew Unit Blocked in Work

Brew Unit Blocked in Home

Brew Unit Not Being Detected

Brew Unit Cleaning Needed

Brew Unit Cleaning Needed

Grinder Dosing Issue

Water in Dreg Drawer

Reduced Drink Volume

Deep Cleaning and Relubrication

Weekly Cleaning

Learn what to check if the drip tray is popping out or the service door will not stay closed.

Deep Cleaning and Relubrication

Deep Cleaning and Relubrication

Brew Unit Stuck Inside

Brew Unit Stuck Inside

Brew Unit Stuck Outside

Grinder Blockage or Motor Failure

Grinder Not Getting Power

Brew Unit Blocked in Work

Brew Unit Blocked in Home

Frother Unit Solenoid Valve Short Circuit

Coffee Boiler Short Circuit

Coffee Boiler Open Circuit

Steam Boiler Short Circuit

Steam Boiler Open Circuit

Coffee Boiler Temperature Errors

Steam Boiler Temperature Errors

Brew Unit Sensor Error

Memory Fault or Clock Error

Settings Issue

Blockage or Flow Meter

Flow, heating, or electrical issue

Blockage

Blockage

Milk Frothing and Wand Care

Brew Unit Maintenance Needed

Blockage in wand or water pathway

Boiler Spout Blockage

All Flow Issues Explained

Grinder Blockage or Motor Failure

Grinder Not Getting Power

Buildup in Grinder

Beans Not Entering Grinder

Buildup in Grinder

High Pitched Whirring

Brew Settings and Bean Selection

Damaged or Clogged Grinder

Damaged or Clogged Grinder

Brew Unit Area Blockage

Internal Blockage

Steam Wand or Internal Blockage

Learn how to use the automated brew group or brew unit cleaning cycle on your machine.

Always Be Sure to Try Grinder Cleaning, Reset, and Recalibration Before Replacement

Learn how to access the internal spout chamber for direct cleaning when necessary.

Weekly Disassembly and Cleaning is Recommended

Learn how to clean, calibrate or replace your grinder.

How to replace the Pannarello Attachment on your machine

How To Access the Power Board, Check Out The Wiring, or Replace if Needed

How to replace

How to replace the screen

How to replace

How to replace

How to replace

Powder Error

Blockage

Priming Requested

Descaling and Service Frequency

Descaling Process Required

Icon Does Not Clear After Descaling

Sensor Error

Symbols Explained

Magnet or Sensor Issue

Brew unit not detected

Grinder Spinning Too Quickly

Priming Requested

Door Not Detected